Peer Support Services - LTCS/271117/2017

Peer Support – Proposed model

3.6         It is intended that peer support services will assist participants and their families at various stages following injury and for different purposes, for example:

• in the early stages following a brain injury (0-3 years after injury)

• after living in the community (3 plus years after injury)

• group based or individually provided

• face to face and / or online and virtual programs

• provide a culturally appropriate program.

3.7         The peer support services may have differing purposes for the person with a brain injury and their family, and this should be considered in any proposed service delivery model. It is not expected that one program will meet all needs. There may be a requirement for:

• Individual peer support and/or

• Family support and/or

• Combined individual and family support.

3.8         Service providers may have options or capabilities to provide services in one or more of the following areas:

• Sydney metropolitan

• NSW regional areas

• Nationally

   

3.9         The service model will include:

• a matching process to link people/families with suitable peers;

• training provided to peers on delivery of the service; and

• mechanisms for supporting peers, such as debriefing.

Service provider requirements

3.10       Service providers may have options or capabilities to provide services in one or more of the following delivery models:

• 1:1 and/or group peer support for individuals and/or families;

• ability to match peer support workers with individuals and families;

• service availability across regional and metro NSW;

• provision of quarterly reports to icare regarding service utilisation; and

• willingness to undergo audits by icare relating to service utilisation and expenditure

• willingness to work with the NSW Brain Injury Rehabilitation Programs.

Open EOI - Responses uploaded via eTendering