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Feasibility and Design of an Industry Model Solution for claims management services - RFP 009/2019

RFT ID RFP 009/2019
RFT Type Open Tenders
Published 27-Dec-2019
Closes 23-Jan-2020 12:00pm
Category (based on UNSPSC)
84130000 - Insurance and retirement services
Agency Insurance and Care NSW (icare)

Contact Person
Wayne Smith
Phone: 02 7922 5315
Mobile: 0447 467 225

Tender Details

Development of a tailored workers compensation claims service model for targeted industries

The objective of this RFP is to identify a claims management service provider that meets the evaluation criteria to work with icare to design and assess the feasibility of an industry-based workers insurance claims service model. The design phase will include a feasibility study.



NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

Estimated Value

From $3,000,000.00 to $5,000,000.00

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

Important Note:

icare will be shut down between 23 December 2019 and 3 January 2020. Responses to questions received during the shut-down period will be issued between 6 January 2020 and 16 January 2020.


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