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The NSW Government would like to hear from anyone that has the capability and capacity to provide goods and/or services in bushfire affected regions. We are establishing a supplier list that covers any goods or services, including those not available on our whole of government arrangements.

Everyone is welcome to apply hereIf you have any additional enquiries please contact NSW Procurement on 1800 679 289.

Sydney Metro - Shadow Operator Services – EOI - SM 2019/021-EOI

RFT ID SM 2019/021-EOI
RFT Type Expression of Interest for Specific Contracts
Published 13-Dec-2019
Closes 28-Feb-2020 12:00pm
Category (based on UNSPSC)
80000000 - Management and Business Professionals and Administrative Services
Agency Sydney Metro

Agency Address
Enquiries via email only

Contact Person
Valentina Alama
Phone: 02 8265 8108

Tender Details

Sydney Metro is requesting Expression of Interests from suitably qualified and experienced service providers to undertake Shadow Operator Services for Sydney Metro.

 The role of the ‘Shadow Operator’ is to represent the interests of the future Operations & Maintenance (O&M) Contractor by providing O&M input to the Sydney Metro specification, design and procurement processes up to the point that the O&M Contractor is engaged by Sydney Metro, whereby a handover takes place.

The Shadow Operator represents the perspective of the future O&M Contractor(s) yet to be procured in a way that is agnostic (i.e. does not favour any potential future operator) and to ensure customer and operational outcomes are assured through the delivery phase of the project.

The shadow function potentially continues beyond the engagement of the O&M Contractor for activities such as passing on knowledge, assisting the O&M Contractor, supporting Sydney Metro in managing operational readiness, and continuing to provide assurance on operational outcomes.


NSW Regions: Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney

RFT Type

Expression of Interest for Specific Contracts - An invitation for Expression of Interest (EOI) for pre-registration of prospective tenderers for a specific work or service. Applicants are initially evaluated against published selection criteria, and those who best meet the required criteria are invited to Tender (as tender type Pre-Qualified/Invited).

This tender opportunity is not expected to lead to the award of a contract, or the award details will be advertised elsewhere. Please telephone or email the contact officer for details

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