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Provision of Claims Management Services for the Treasury Managed Fund Workers Compensation Portfolio - RFT 001/2019

Proposed ID RFT 001/2019
Notice Publish Date 12-Apr-2019
Expected Issue Date 7-May-2019
Category (based on UNSPSC)
84130000 - Insurance and retirement services
Agency Insurance and Care NSW (icare)

Agency Address
Insurance and Care NSW
321 Kent Street
Sydney NSW

Contact Person
Wayne Smith
Phone: 02 7922 5315

Proposed Tender Details

Insurance and Care NSW (icare) protects, insures and cares for the people, businesses and assets of NSW. It provides workers compensation insurance to more than 326,000 employers in NSW and their 3.2 million employees.

The NSW Self Insurance Corporation is a statutory body which was established by the NSW Self Insurance Corporation Act 2004. It operates NSW Government’s managed fund schemes and has the power to enter into service agreements or arrangements in relation to the operation of those schemes. 

The largest scheme under Insurance for NSW is the Treasury Managed Fund (TMF) which provides NSW Government Agencies with asset and liability protection. This includes workers compensation protection for their employees.

icare intends to issue a Request for Tender (RFT) to the open market in order to procure claims management services for TMF workers compensation. This is critical to ensure that any new and existing claims will be managed in accordance with legislation and customer needs.

Agency representatives will be involved in the RFT process and the selection of a Claims Manager(s). icare is seeking a Claims Manager(s) that will uphold icare’s values and act as an extension of icare. icare intends to contract with a Claims Manager(s) that has demonstrated capability in managing NSW workers compensation claims and/or in providing claims management services to government agencies.

The number of Claims Manager(s) to be appointed will, in part, be determined by the number and quality of responses received.

For more information about icare, please visit



NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

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