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The NSW eTendering website will be unavailable from 6:00pm on 20th December 2019 until 11:00am on 21st December 2019 for essential maintenance. We appreciate your patience and apologise for any inconvenience this interruption may cause.

 

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Prequalification Scheme: ICT Services - SCM0020

Scheme ID SCM0020
Starts 29-Jan-2013
Ends 28-Feb-2021
RFT Publish Date 29-Jan-2013
RFT Close Date & Time
28-Feb-2021 12:00pm
ABN Required Yes
 
RFT Type Scheme Invitation
Agency NSW Procurement
Category Information Technology

Contact Person
NSWBuy
Phone: 1800 679 289
nswbuy@finance.nsw.gov.au

Scheme Details

The NSW Government ICT Services Scheme (the Scheme) is a mandatory whole-of-government arrangement by which suppliers deliver ICT services to NSW Government. This arrangement ensures NSW government agencies can find and procure the goods and services that best meet their needs and makes it easier for industry to do business with government.

The Scheme arose from extensive consultation about how government and industry can make the most of procurement opportunities.

The Scheme features include:

  • a new straightforward online application for suppliers removes lengthy and expensive tender processes.
  • an “always open” policy, so new suppliers can register for inclusion on the Scheme at any time, giving agencies continual access to new suppliers and emerging technologies.
  • streamlined ICT service categories aligned to the NSW Government Digital Strategy, enabling suppliers to align their offerings and maximise opportunities to provide services to government.
  • introduction of two supplier lists: The Registered Supplier List for low risk contracts valued up to $150,000; and the Advanced Registered Supplier List for high risk contracts or contracts valued over $150,000.  Suppliers can apply for inclusion on one or both of these lists, depending on their capacity and capability.
  • a new, simple Core& agreement (Low Risk) for the low risk low value category of work provides opportunities for small to medium businesses. It includes simplified terms and lower insurance requirements, reducing the cost of doing business with government.

Visit the ICT Services page on 

for full details including

  • Online application quick reference guides
  • ICT service categories and descriptions
  • Frequently asked questions
  • Scheme Rules for Suppliers
  • Procure IT 3.2 Terms and Conditions
  • Core& agreement (Low Risk) Terms and Conditions

Start application

The information displayed below is a read-only version of the application process. Please review and, when ready to apply for the scheme, click the Start application button above.

Vendor Instruction

Suppliers may apply for either or both the following ICT Services supplier listings:

Registration Supplier List:

Suppliers on the Registration Supplier List are approved to supply low risk contracts valued up to $150,000. Applications must be supported with:

  • Organisation details including an Australian Business Number (ABN);

  • Details of company capacity and capability for each nominated category including:

    1. details of recent relevant experience;

    2. details of certification, where applicable;

    3. qualifications and experience of key personnel, where applicable;

  • Rate Card;

  • Agreement to provide proof of the following relevant insurances, before entering into a Tender process or other engagement:

    1. Professional Indemnity $1M (mandatory if deliverables include professional services);

    2. Public Liability $5M (mandatory);

    3. Product Liability $5M (mandatory if deliverables include products such as software or hardware);

    4. Workers’ compensation as required by law;

  • Confirmation of Supplier Declaration stating that the Supplier is not subject to

    1. insolvency; or

    2. an ICAC inquiry or any such similar inquiry in any other state in Australia or legal proceedings;

Agreement to these Scheme Rules, which includes the requirement that all Customer Contracts will comply with the Procure IT Framework Terms and Conditions. (Refer to section 12 Prescribed Terms and Conditions for Customer Contracts).

 

Advanced Registration Supplier List:

Suppliers on the Advanced Registration Supplier List are approved to supply high risk contracts or contracts valued over $150,000. In addition to all the details that Registered suppliers provide, Advanced registered supplier applications must also be supported with:

  • two (2) referee reports for each nominated high-level category

  • Agreement to provide an independent financial assessment if requested.

  • Agreement to provide proof of the following relevant insurances, before entering into a Tender process or other engagement:

    1. Public Liability $10M (mandatory)

    2. Product Liability $10M (mandatory if deliverables include products such as software or hardware)

  • Confirmation that the Applicant is not subject to a Material Adverse Event (as evidenced by Supplier Declaration)

 

Customer Contract Terms and Conditions

The Core& agreement (Low Risk) Terms and Conditions and the Procure IT (v3.2) framework are available to download from the ICT Contract Template page on www.procurepoint.nsw.gov.au

Scheme Rules

The Scheme Rules are available to applicants by either downloading from the “Documents” section of the online application, or from the ICT Services page on www.procurepoint.nsw.gov.au 

Applications for both Registration Supplier List and Advanced Registration Supplier List

Suppliers are able to apply for both the Registration Supplier List and the Advanced Registration Supplier List by submitting separate applications.

Mandatory Requirements

Applicants must provide all information where indicated by a Mandatory Field (*).

Templates provided

Where indicated, applicants must use the application templates provided. The templates should be downloaded, saved to the applicant’s hard drive, completed as required, then uploaded to eTenders. Applicants should not change the format of the templates.

Additional Information

For full details, refer to the Online Application Quick Reference Guides on the ICT Services Scheme page at www.procurepoint.nsw.gov.au


Prequalification Types

Registration Supplier List

Suppliers on the Registration Supplier List are approved to supply low risk contracts valued up to $150,000.

For full details, refer to the Online Application Quick Reference Guides on the ICT Services Scheme page at www.procurepoint.nsw.gov.au

Advanced Registration Supplier List

Suppliers on the Advanced Registration Supplier List are approved to supply high risk contracts or contracts valued over $150,000.


Documents

Terms and Conditions
Scheme Documents

Capabilities

The Applicant must identify its areas of substantial expertise by nominating the categories in which it is seeking prequalification.

A - Architecture and Design
  • A01. Enterprise & Business Architecture
    Analysis of business structure and processes, development of technology roadmaps to support business and ICT strategies. Development and dissemination of ICT standards taking into account impact on legacy technologies and facilitating adoption of future trends. Includes modelling, development and adoption of frameworks as well as definition of current, transitional and future state architectures
  • A02. Information Architecture
    Information architecture covers all the sources and forms of information that define the enterprise architecture. The information architecture layer includes; information and data models; processes for managing information; standards for the manipulation and presentation of information; governance of information; infrastructure and technology for storing, manipulating and transmitting information; taxonomy for categorisation of information. Information architecture services may include; development of enterprise architectures (EA, both for current state and future state) for the information architecture layer within complex organisational environments; development of models, standards and guidelines for the information architecture to meet the diverse needs of EA projects; understanding the architectural capabilities and constraints of the range of technologies that support data and information in distributed systems; information and data modelling, taxonomies and content descriptions and utilisation of tools, models and templates to support capture, analysis and presentation of findings to a wide variety of stakeholders.
  • A03. Solution Architecture
    Development of technology solutions that deliver business requirements within the guidelines of an enterprise architecture, when available. This includes development of technical specifications, selection of technology components and development of solution designs.
B - Benchmarking
  • B01. Benchmarking
    Benchmarking includes identifying accurate historical and / or current data against which a data set can be compared now and / or in the future. Demonstrated experience in the identification, adaption and adoption of benchmarking processes is also required.
C - Data Centre
  • C01. Data Centre Services
    Provision of expert advice and recommendations on: migration strategies, future data centre operating and governance models including best practices such as ITIL. Assistance with key strategic documents. Provision of services to assist with actual migration activities. Provision of services associated with data centre operational activities including delivery "as a Service". Note: All other data centre services are provided under the NSW Government's Data Centre lease arrangement with Metronode Pty Ltd.
  • C02. Data Centre Equipment
    Supply of infrastructure items within the data centre including: Servers (virtual or dedicated); Storage Systems (for example - storage area networks, network attached storage, tape systems, optical systems); Appliances (for example - de-duplication appliances, backup appliances); Ancillary Equipment (for example - UPS, Firewalls, Routers, Switches); Peripherals (for example – racks, leads, cable trays).
D - End User Computing
  • D01. End User Computing Installation, Configuration and Maintenance including delivery "as a service"
    Installation, configuration and maintenance. Includes ordering equipment, delivery, installation of operation systems and decommissioning of existing equipment.
  • D02. End User Computing Management including delivery "as a service"
    The provision of infrastructure services and the associated supporting resources that enable service level agreements to be met to the customer's satisfaction. As a result the customer's staff should be able to undertake the core business functions that are dependent on the underlying desktop technology infrastructure. Includes, monitoring & analysis, backup and recovery and software licence administration. Updates installed as required inline with agreed timeframes.
  • D03. End User Computing Hardware including delivery "as a service"
    Supply of personal computers, notebooks and laptops, including full "as a service". Monitors can be provided with the end user device. Note: Excludes the capital acquisition of any device meeting the Government Standard Specification under the Contract 999 ICT End User Devices and Services for NSW.
  • D04. Monitors including delivery "as a service"
    Supply of computer monitors, including full "as a service". Note: Excludes the capital acquisition of any device meeting the Government Standard Specification under the Contract 999 ICT End User Devices and Services for NSW.
  • D05. Other End User Computing Devices including delivery "as a service"
    Supply of any computer based end user computing device not included in any other sub-categories under the End User Device category, including workstations, thin and zero clients. Includes full "as a service". Note: Excludes the capital acquisition of any device meeting the Government Standard Specification under the Contract 999 ICT End User Devices and Services for NSW.
E - Strategy
  • E01. ICT Strategy
    The provision of strategic vision and documentation associated with information and communications technology supporting ICT. This includes; strategy and plan development and evaluation, forecasting or analysis of future trends, strategic research and analysis, development of and advice on management frameworks (eg risk, service delivery management and portfolio management).
  • E02. Procurement Management
    Procurement transition, integration and delivery of services. Includes contract development, contract planning, contract formation, contract management and service arrangement.
  • E03. Efficiency & Optimisation
    Design, development and maintenance of the operational tools, standards, methods, environment and protocols that enable the consistent and efficient delivery of quality outputs. This can include methodology planning and implementation, billing checking and management, development & implementation of; policies, procedures, analysis tools and standards for: integration, environment, desktop, project offices, performance and evaluation.
F - Network Management
  • F01. Network Equipment Installation, Configuration & Maintenance including delivery "as a service"
    Installation, configuration and maintenance of network equipment. Includes loading software, unit and network testing to confirm installation of equipment and software solutions, and configuration.
  • F02. Network Operations including delivery "as a service"
    Management of the fixed and mobile network environment. Includes the provision of integrated support services and architectures that facilitate access to a Customer's application for both internal and external users. The facilities and services should support a secure and effective technological infrastructure. Covers traffic management, asset administration, facilities management, building cabling and network environment. Network performance meets agreed standards.
G - Other ICT Services
  • G01. Mobile Devices including delivery "as a service"
    Supply and/or services for Mobile Device capability including wireless, USB modems, mobile phones, smart phones and tablet devices. Unit provisioning, firmware, configuration, software and applications as a professional service, managed service or full "as a service".
  • G02. Digitisation including delivery "as a service"
    Services for Digitisation life-cycle capability including design, development and implementation of digitisation activities, provisioning of services or devices (including Printers, scanners and multi-function devices ) for conversion from physical form, born digital capture, web and social media capture, descriptive meta-data creation, record creation and cataloguing, curatorial services, digital asset management and workflow design. Includes provisioning and maintenance of supportable digital forms including but not limited to images, text and printed materials, newspapers, oral works, art works, museum collections, moving image and sound, broadcast media content, legacy digital forms, microform, objects and ephemera, web and social media including as a professional service, managed service or full "as a service".
  • G03. Telephony including delivery "as a service"
    Services for Telephony capability includes provisioning and maintenance of analogue and digital telephones, faxes, teleconference and video conference capability as a professional service, managed service or full "as a service".
H - Risk Management
  • H01. Strategic Risk Management
    Considers risk from different perspectives with an organisation; strategic, programme, project and operational. Manages risks at a strategic and an organisational level and plans ongoing risk management, identifies mitigation tasks and optimising risk opportunities. Developing a risk methodology or framework.
  • H02. Business Continuity Planning
    Business Continuity Planning (BCPing) is a process that ensures an organisation can continue to operate after a major crisis or disaster. BCPing covers; preparation of a Business Continuity Plan, including a risk management plan, business impact analysis, incident response plan, a disaster recovery plan. Disaster Recovery Plan- A disaster may be anything that results in an inability to access the IT infrastructure, e.g. fire, flood, gas leaks, storms, serious corruption of data or other damage. It covers crisis management, process systems, operations and technology risks.
  • H03. Capacity & Availability Planning
    Capacity Planning baselines existing resources needs and anticipates the organisations future needs based on business input into a Capacity plan which includes; new and upcoming services and products, hardware and application development plans and organisational service levels. Availability planning includes documenting the current and future needs of the business in an Availability Plan, assist with diagnosis and resolution of availability related problems, review service reliability, maintainability, prepare redundancy plans, assess the impact of changes or new products or services, development of proactive measures that are cost effective.
  • H04. Process & Technology Audits
    Conduct ICT processes and technology audits which consider efficiency, costs, service levels, risk levels and alignment to business needs; report findings and make recommendations to the organisation on ways to improve.
I - ICT Programs
  • I01. Program Office Standards
    The ability to creation or review an ICT Program Office including standards, reporting, change management, stakeholder communication, demand management, schedule management, resource management, configuration management, reporting, benefits realisation via programs, change control, governance and dependency management, project team collaboration, performance monitoring and controlling.
  • I02. Project, Program & Portfolio Management
    Manage a project from end to end including project mandate, initiating & business case, planning, executing, controlling, reporting and closing using a project methodology eg Prince 2. Manage large and complex deliverables that are broken down into manageable inter-related projects. Combines the ability and resources to define, plan, implement and integrate a program of works using a program methodology. Support and advise senior management decision making on strategic alignment, prioritisation, risk management, optimisation of resources etc to successfully deliver their business objectives.
  • I03. Change Management
    Managing the business impact of implementing an ICT change to the business, including stakeholder communications, process and procedure changes, updates to or new documentation and training.
  • I04. Quality Assurance & Compliance
    Planned and systematic activities to fulfil quality requirements for a system, product, program or service including assured compliance. Quality assurance requires demonstrated QA methodologies, experience in control methodologies, compliance audit, diagnostic reviews, health checks, QA governance procedures and where requisite remediation plans.
J - Server Management
  • J01. Server Installation, Configuration & Maintenance including delivery "as a service"
    The Installation, configuration and maintenance of operating system software and testing of installation, licences, upgrades, patches of operating system (OS) software.
  • J02. Operations Management including delivery "as a service"
    Management and maintenance of the server environment. The management of mainframes, servers and ISP hosting hardware as well as the management of operating system and system management software. Includes the backup and recovery of servers and operating systems.
K - Security Management
  • K01. Security Strategy including delivery "as a service"
    Create strategy, architecture, solutions and services that protect ICT environment. Includes developing strategies, conducting security audits and identifying risks and issues and conducting vulnerability assessments. Supporting and maintaining ISO 27001 certification.
  • K02. Security & Firewall installation including delivery "as a service"
    Provision of a security framework that facilitates access to the Customers' applications, information and data for both internal and external users. Security and Firewall installation and configuration.
  • K03. Security Testing including delivery "as a service"
    Undertake various security testing including, penetration testing, web security testing, secure code reviews, Security and environment testing meets agreed standards.
  • K04. Security & Firewall Management including delivery "as a service"
    Management of a security framework that facilitates access to the Customers' applications, information and data for both internal and external users. Including performance monitoring, security upgrades and access management.
L - Learning Services
  • L01. Learning Services
    Providing government with learning services, including learning strategies, needs analysis, learning design and delivery. Learning may be delivered by a range of means.
M - Systems & Solutions
  • M01. Business Analysis
    Business analysis includes structured identification, analysis and documentation of requirements associated with the design, development and implementation of business systems. This includes; business requirements specification, process analysis and design, procedure development, data migration and conversion planning, development and execution of testing strategies, problem identification and resolution, assessment of training needs, liaison between technical and business staff, research and analysis (eg market and customer), risk assessment and management.
  • M02. Custom Application Development including delivery "as a service"
    Custom Application development including: Design & Development, Enhancement, Integration & Implementation, Data Migration & Conversion, Testing, Performance & Metrics, Maintenance and ongoing support. Including provision of development, application development and support "as a Service"
  • M03. Services including Electronic Document & Records Management and Customer Relationship Management (CRM) & Case Management Services including delivery "as a service"
    New or amendment of existing Electronic Documents and Records or Customer Relationship Management (CRM) and Case Management Solutions. Includes design, development, implementation, data migration, integration training, maintenance, configuration and support. May also include support with business analysis, transformation and process change. Note: For ERP service offerings, please refer to Category Q: ERP and related corporate & shared services.
  • M04. Other software services including delivery "as a service"
    Includes design, development, implementation, data migration, integration training, maintenance, configuration and support for all other software services not already included in other Systems and Solutions sub-categories. May also include support with business analysis, transformation and process change.
  • M05. Information Management Services including delivery "as a service"
    Developing business information strategies and creating systems. Includes design, development, implementation, data migration, integration training, maintenance, configuration and support. May also include support with business analysis, transformation and process change. Covers provision of scientific, operational and administrative datasets, data management, data analysis, master data management, data warehousing, business intelligence, content management and meta data management.
  • M06. Web Design & Content Management Services including delivery "as a service"
    This category includes; website design and development, Intranet & Extranet development, user interface design, content management solutions, flash design and development, database design and development and usability research.
  • M07. Software Support & Maintenance Services including delivery "as a service"
    Services for licensed software and /or developed software and may consist of help desk services, updates, new releases, ancillary services, ongoing maintenance services.
  • M08. Testing Services
    Includes provision of test services including but not limited to the development and delivery of testing strategies, test plans and defect identification procedures to ensure that solutions reflect requirements. This can include delivery of any or all aspects "as a Service".
  • M09. Software Resellers and Software Asset Management Services
    Brokerage services for licensed software, software asset management and optimisation, and other software maintenance, subscription and support services.
N - Software Licences
  • N01. Infrastructure and Utilities Software
    Software licensing and support for database applications, data management, virtualisation and partitioning software, operating systems, enterprise application integration (EAI), application performance and monitoring software, programming language, web design, hosting and middleware applications software, and any infrastructure and utilities software.
  • N02. Software Applications
    Software licensing and support for enterprise resource planning (ERP) software, business intelligence (BI) and enterprise content management (ECM) software, computer-aided design, engineering and manufacturing software, office productivity software, and any software applications not included elsewhere.
  • N03. Communications and Security Software
    Software licensing and support for networking and mobile development and email and messaging software, cloud management software, identity access and encryption software, data protection, privacy protection and anti-virus software, and any communications and security software.
O - Telecommunication Services
  • O01. Fixed Line Voice Services
    The provision of fixed line telecommunications services utilising a physical link.
  • O02. Fixed Line Data Services
    The provision of data services, including delivery as a service using a physical link. This includes Fibre, xDSL, ISDN etc.
  • O03. Mobile Services (including mobile Data)
    The provision of voice and data services using cellular networks (eg 2G, 3G, 4G, LTE etc)
  • O04. Satellite Services
    The provision of voice and data services using satellites.
  • O05. Management & Maintenance Services
    All other telecommunications services, including call accounting (TIMS), consolidated telecommunications inventory and cost management (including carrier billing analysis tools), system commissioning, decommissioning, system maintenance (single and multi-vendor), call centres etc
P - Telecommunications Equipment
  • P01. Fixed, mobile, satellite, networking equipment
    Any physical equipment used in the provision of telecommunications including handsets, headsets, cables, accessories, hubs, bridges, routers, switches, modems, interface cards, firewalls as well as associated systems including but not limited to voice and/or video mail and unified messaging systems, contact centre systems, interactive voice response systems (IVRs), music and messaging on hold systems, voice recording systems, audio conference systems, video conferencing and webcam systems, private paging and public address systems, broadcast messaging systems.
Q - ERP and related corporate & shared services
  • Q01. Professional Services
    Includes the provision of strategic analysis and planning, business process management, transition and transformation, business analysis, modelling, design and architecture, development, testing, data migration and conversion (ETL), organisational and change management, systems integration, performance and management, and benchmarking.

Registration Supplier List Questionnaire

The Applicant must answer the following questions based on the prequalification type they are applying for

Organisation Details

Organisation Details

Type of Organisation *

Is your business a local business, local business with an international presence or international business?

Recognised Indigenous business *

Is your business a ‘recognised Indigenous business’? Tick one of the following:

Recognised Indigenous business

If you are a ‘recognised Indigenous business’, then please provide a copy of the certificate.

Response Type: Upload
Type of Organisation *
Please select the type of your organisation.
Date Established *

Please provide the date when your organisation was established.

Response Type: Date
Associated Entities *

Please use the attached template to provide details of any associated entities, eg, resellers, subcontractors or agents.

Associated entities template

Response Type: Upload
Company Profile *

Please provide your company profile as an attachment. Please name the file "ICTServices_CompanyName_Profile"

Response Type: Upload

Capacity and Capability

Company capacity and capability

Company capacity and capability *

Please use the attached template to provide details of company capacity and capability

Capacity and capability Template

Response Type: Upload
Relevant experience *

Please use the attached template to provide details of relevant experience for nominated categories. Refer to ICT Service categories and descriptions on the ICT Services page on www.procurepoint.nsw.gov.au

Relevant experience template

Response Type: Upload
Security-related Accreditation

If applying for security-related categories, please upload evidence of applicable accreditation, eg, ISO 27001.

Response Type: Upload
Cabling Services Registration

If applying for cabling services in the "Network Management" category, please upload evidence of meeting the cabling provider rules, eg, copy of registration. Refer to attached HelpFile for further information.

Cabling services help file

Response Type: Upload
Quality Management Systems Certification

Please upload details of the applicant's quality management systems. If not quality certified, please upload details of any quality processes undertaken for delivery of ICT services.

Response Type: Upload

Rates/Costs of Services

Rate Cards

Applicants must provide their rates. *

Please provide a copy of your pricing schedule.

Response Type: Upload

Insurances

Insurance certificates of currency

Insurances *

When working with NSW Government, all organisations must provide proof of relevant insurances at time of tender and engagement. As a part of being accepted onto the ICT Services Scheme, all suppliers must agree to provide proof of the following relevant insurances:

$1M Professional Indemnity insurance is Mandatory for contracts under the ICT Services Scheme Registered Supplier List

Where required by law, Workers' Compensation insurance is Mandatory.

$5M Public Liability Insurance is Mandatory for contracts under the ICT Services Scheme Registered Supplier List.

If supplying products such as hardware or software, $5M Product Liability Insurance is Mandatory for contracts under the ICT Services Scheme Registered Supplier List. 

Applicant Declaration

Authorised Representative

Applicant Declaration. *
I am authorised to submit this application for and on behalf of the applicant and in doing so warrant that it is financially solvent, not subject to any legal proceedings or ICAC inquiry/ies, and the information provided is true and correct.
The applicant declaration is confirmed by the applicant's authorised representative. *

Please provide full name and contact telephone number of the applicant's authorised representative

Response Type: Free Text

Advanced Registration Supplier List Questionnaire

The Applicant must answer the following questions based on the prequalification type they are applying for

Organisation Details

Organisation Details

Type of Organisation *

Is your business a local business, local business with an international presence or international business?

Recognised Indigenous Business *

Is your business a ‘recognised Indigenous business’? Tick one of the following:

Recognised Indigenous business

If you are a ‘recognised Indigenous business’, then please provide a copy of the certificate.

Response Type: Upload
Type of Organisation *
Please select the type of your organisation.
Date Established *

Please provide the date when your organisation was established.

Response Type: Date
Associated Entities *

Please use the attached template to provide details of any associated entities, eg, resellers, subcontractors or agents.

Associated entities template

Response Type: Upload
Company Profile *

Please provide your company profile as an attachment. Please name the file "ICTServices_CompanyName_Profile"

Response Type: Upload

Capacity and Capability

Company capacity and capability

Company capacity and capability *

Please use the attached template to provide details of company capacity and capability

Capacity and capability Template

Response Type: Upload
Relevant experience *

Please use the attached template to provide details of relevant experience.

Relevant experience template

Response Type: Upload
Security-related Accreditation

If applying for security-related categories, please upload evidence of applicable accreditation, eg, ISO 27001.

Response Type: Upload
Cabling Services Registration

If applying for cabling services in the "Network Management" category, please upload evidence of meeting the cabling provider rules, eg, copy of registration. Refer to attached HelpFile for further information.

Cabling services help file

Response Type: Upload
Quality Management Systems Certification

Please upload details of the applicant's quality management systems. If not quality certified, please upload details of any quality processes undertaken for delivery of ICT services.

Response Type: Upload
It is Mandatory that applications for the Advanced Registered Supplier List provide evidence of recent experience for each nominated high-level category. *

Using the attached template please provide two (2) referee reports for each nominated high-level category and merge them all into one (1) file for upload.The referee reports must be for work conducted in the last three (3) years.

Referee report template

Response Type: Upload
Financial Information *

In submitting this application, applicants confirm all of the following;

- The applicant is solvent; (your business’s net tangible assets are greater than its liabilities) 

- Not subject to insolvency proceedings and;

- Is able to pay all debts when they are due for payment.

If you are offered work your business may be required to get an independent financial assessment. NSW Government agencies are required to assess a contractor’s financial capacity at the time of engagement or tendering, and their ongoing ability to deliver the contracted works throughout the contract period.

Does the applicant agree to the above?

Rates/Costs of Services

Rate Cards

Applicants must provide their rates. *

Please provide a copy of your pricing schedule.

Response Type: Upload

Insurances

Insurance certificates of currency

Insurances *

When working with NSW Government, all organisations must provide proof of relevant insurances at time of tender and engagement. As a part of being accepted onto the ICT Services Scheme, all suppliers must agree to provide proof of the following relevant insurances:

$1M Professional Indemnity insurance is Mandatory for contracts under the ICT Services Scheme Advanced Registered Supplier List.

Where required by law, Workers' Compensation insurance is Mandatory.

$10M Public Liability Insurance is Mandatory for contracts under the ICT Services Scheme Advanced Registered Supplier List.

If supplying products such as hardware or software, $10M Product Liability Insurance is Mandatory for contracts under the ICT Services Scheme Advanced Registered Supplier List.

Applicant Declaration

Authorised Representative

Applicant Declaration. *
I am authorised to submit this application for and on behalf of the applicant and in doing so warrant that it is financially solvent, not subject to any legal proceedings or ICAC inquiry/ies, and the information provided is true and correct.
The applicant declaration is confirmed by the applicant's authorised representative. *

Please provide full name and contact telephone number of the applicant's authorised representative

Response Type: Free Text

Amendment History

  1. 27-Feb-2013 3:29pm

    Updated Referee report template for the Advanced Registration Supplier List questionnaire following amendment of acceptance requirements for the Advanced Registered Supplier List. Following feedback from industry and agencies, referee reports must be verifiable but do not necessarily need to be signed. The Department will verify referee reports as part of the supplier assessment process.

  2. 12-Jun-2013 10:37am

    Updating Referee Report Template to version 1.3

  3. 18-Jun-2013 12:51pm

    Updated scheme rules

  4. 18-Jun-2013 1:06pm

    Updated scheme rules

  5. 25-Mar-2014 3:31pm

    The ICT Services Scheme has been expanded to include additional Software, Hardware and Telecommunications capabilities. Please see the capabilities list for full details.

    Please note that capability Z has been removed as it was for advisory propose only.

  6. 28-Apr-2014 3:56pm

    New assessor

  7. 29-Jul-2014 5:42pm
    Capability Q 'ERP and related corporate & shared services' has now been added to the ICT Services Scheme. New questions have been added to the application but these are only mandatory for applicants applying for this new capability. Please refer to the Scheme application for full details.
  8. 15-Sep-2015 11:10am

    New category opened refer to attached file :

    ICT Services Scheme: Adjustment to ERP Category Q

     

  9. 20-Oct-2015 1:46pm
     
    ICT Services Scheme: adjustment to sub-category Q05PTr

    Sub-category Q05PTr - Expense Management Systems, under ERP Category Q on the ICT Services Scheme, has been re-opened to become Q05PTa.

    Q05PTr was restricted to suppliers which responded to a request for information (RFI) and were deemed to have met essential requirements (Offer Endorsed Providers). These restrictions were for a period of six months.

    These PTr sub-categories are now reclassified as an open PTa (‘a’ = accreditation) type offering, where suppliers will be able to apply on a regular basis, with the same requirements used in the RFI to form part of the standard ICT Services Scheme application process.

    The sub-category will be classified as:
    • Q05PTa, which includes all Expense Management Systems (EMS).
    This sub-category will allow eligible buyers to select EMS solutions that have already been assessed as meeting essential requirements.

    ICT Services Scheme suppliers on Q05PTr

    Suppliers which are currently pre-qualified for Q05PTr will automatically be registered for Q05PTa. No application is required.

    About the scheme

    Category Q: Enterprise Resource Planning (ERP) and related corporate and shared services was first released in consultation with industry in July 2014. It now includes the following sub-categories:
    • Q01 - Professional services
    • Q01PTa - Services aligned to the NSW Government standard business processes
    • Q02PTi - Human capital management (HCM) or eRecruitment implementation partners
    • Q02PTr - Human capital management (HCM) and eRecruitment
    • Q03PTa - GovDC software as a service
    • Q04PTa - GovDC platform as a service
    • Q05PTa - Expense management systems (EMS) including purchasing cards

    Accessing the scheme

    ERP as a Service will be available to eligible buyers via the ICT Services Catalogue.

    The complete list of ICT Services Scheme categories can be accessed on the ProcurePoint website.

    Further information

    For more information, please view the ICT Services Scheme page on the ProcurePoint website.

    For further assistance, please contact the NSW Procurement Service Centre on 1800 679 289 or by email.

     

  10. 19-Jan-2016 11:33am

    PLEASE NOTE THIS SCHEME HAS BEEN EXTENDED UNTIL 28th FEBRUARY 2018

  11. 10-Feb-2016 9:06am

     

    The NSW Government recognises that there is considerable scope for improving how the public sector invests in and uses ICT to deliver services to the people of NSW.   In order to reduce duplication and promote a cohesive, sector-wide approach to ICT, the NSW Department of Finance, Services and Innovation (DFSI) has developed ICT procurement and technical Standards (the ‘Standards’).   The Standards establish minimum requirements for ICT products and services, and will be incorporated into the existing ICT Services Scheme.  The following five (5) Standards are now open for suppliers to apply against:

     

    C06PTs - Migration Services and Cloud Readiness

     

    D01PTs - End User Computing Services

     

    G01PTs - Mobile Device and Application Framework       

     

    M03PTs - Document Management Solutions      

     

    M05PTs - Analytics and Data Warehousing Solutions

     

    Sub-categories marked with suffix ‘PTs’, represent those which are aligned to a Standard.   

     

    DFSI is seeking suppliers on the Registered Supplier List or the Advanced Registered Supplier List, as defined in the ICT Services Scheme Rules, to respond to the Standards with solutions for inclusion on the ICT Services Catalogue.  The response will need to demonstrate how the service(s) address each element of the NSW Government Standard.

     

    A copy of the Standards are available here:  https://www.finance.nsw.gov.au/ict/priorities/infrastructure-and-managed-services/procurement-and-technical-standards

     

     

     

    How to apply:

     

    Registered suppliers can apply by simply adding one or more of the above five capabilities to their existing profile.

     

    New suppliers will need to apply for the ICT Services Scheme (Scheme 0020) first, then add the relevant capability they are interested in.

  12. 26-Feb-2016 3:38pm

    Additional sub capabilities were added. C04PTs, M09PTs, and M10PTs capabilities.

  13. 14-Apr-2016 3:21pm

     

    The NSW Government recognises that there is considerable scope for improving how the public sector invests in and uses ICT to deliver services to the people of NSW.   In order to reduce duplication and promote a cohesive, sector-wide approach to ICT, the NSW Department of Finance, Services and Innovation (DFSI) has developed ICT procurement and technical Standards (the ‘Standards’).   The Standards establish minimum requirements for ICT products and services, and will be incorporated into the existing ICT Services Scheme.  The following five (5) Standards are now open for suppliers to apply against:

     

    C08PTs Marketplace Cloud Connect

     

    O01PTs STelco SIP (Session Initiation Protocol) Standard

     

    O02PTs Telco Fixed Data Standard

     

    O03PTs Telco Mobility Standard

     

    O06PTs Telco Wireless Services (WiFi) Standard

     

    O07PTs Telco Internet Standard

     

    Sub-categories marked with suffix ‘PTs’, represent those which are aligned to a Standard.   

     

    DFSI is seeking suppliers on the Registered Supplier List or the Advanced Registered Supplier List, as defined in the ICT Services Scheme Rules, to respond to the Standards with solutions for inclusion on the ICT Services Catalogue.  The response will need to demonstrate how the service(s) address each element of the NSW Government Standard.

     

    A copy of the Standards are available here:  https://www.finance.nsw.gov.au/ict/priorities/infrastructure-and-managed-services/procurement-and-technical-standards

     

    How to apply:

     

    Registered suppliers can apply by simply adding one or more of the above five capabilities to their existing profile.

     

    New suppliers will need to apply for the ICT Services Scheme (Scheme 0020) first, then add the relevant capability they are interested in.

  14. 21-Feb-2017 3:17pm

     

    21st February 2017

     

    We have made amendments to the ICT Services Scheme to simplify the application process, these amendments include:

     

    Suppliers are no longer required to provide their insurances, indemnity, and an independent financial assessment when applying to become prequalified on the ICT scheme. Suppliers must agree to hold appropriate insurances, indemnity, and provide an independent financial assessment at or prior to engagement confirming that they are solvent and not subject to any insolvency proceedings.

  15. 16-Aug-2017 4:20pm

    Addendum No 1 to cover Procure IT v3.2. Please click here for summary of key changes.

  16. 6-Dec-2017 2:29pm

    Addition of Accessibility ICT Procurement Standard to Scheme Rules.

    https://www.finance.gov.au/blog/2016/09/09/Accessibility-ICT-Procurement-Standard/

  17. 22-Jan-2018 4:41pm

    ICT scheme has been extended to 28/02/2019

  18. 15-Jun-2018 2:20pm

    update to scheme rules - Clause 5.1.3: Australian Standard EN 301 549:2016

  19. 13-Nov-2018 3:27pm

    ICT Services Scheme Rules have been updated, Clause 14 includes Core& Agreement (Low Risk) and new contract threshold. Inserted new rules to reflect buy.nsw registration process.

    Below are some details and links regarding the Core&  Agreement

    When should Core& be used?

     

    Core& agreement (Low Risk) is for all ICT Procurement that is low risk and up to the value of $500,000 (excluding GST).

     

    Why is it mandatory?

     

    Core& agreement (Low Risk) is part of the Procure IT framework. NSW Government agencies must use the Procure IT Framework when buying ICT related goods and services. This is mandated by Procurement Board Direction 2017-02.

     

    All information on ICT Contract templates can be found here

     

    Refer to the ICT Services scheme rule which reflects the changes and the use of Core& here

     

    Is there guidance or training?

     

    DFSI held sessions during August/September for suppliers and agencies – if you missed out, you can access the recorded version of these briefing sessions here. For more information on key changes, please download the Core& agreement (Low Risk) Guidelines

    How can I access Core& agreement (Low Risk)?

     

    How can I provide feedback?

    We’d love to hear from you. We are working on an agile way so if you have any questions or want to provide feedback in relation to Core& agreement (Low Risk) please contact us

  20. 15-Jan-2019 11:04am

    The ICT Services Scheme has been extended, the updated closing date is the 28/02/2021.

  21. 12-Jul-2019 4:10pm

    Updated the ICT SCM0020 scheme rules and hae added the Core& Agreement Guide.

  22. 1-Oct-2019 4:19pm

    The Department of Customer Service (DCS) has reviewed current ICT Services Scheme categories and subcategories and decided to merge all the Procurement Technical Standard (PTx) subcategories in the ICT Services Scheme. Suppliers on the PTx subcategories have also been merged into the corresponding category supplier lists. All the affected PTx categories listed suppliers were consulted and notified of the changes.

    No action is required from suppliers. The consolidated scheme categories will be reflected on eTendering from today 1 October 2019.

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