Simple keyword search and advanced search
close
or

Customer Service / View Scheme - SCM0654

Scheme ID SCM0654
Starts 28-May-2014
Ends 30-Jun-2019
RFT Publish Date 28-May-2014
RFT Close Date & Time
30-Jun-2019 1:45pm
ABN Required Yes
 
RFT Type Scheme Invitation
Agency Revenue NSW
Category Information Technology

Contact Person
Procurement Manager
Phone: -
Data.Solutions@osr.nsw.gov.au

Scheme Details

To select suitably skilled, experienced and capable organisations to participate as a prequalified provider of data solution services, specifically:

1. Provide credit reference information

2. Provide most recent general client data (individual and company)

3. Provide electronic contact data (ie. mobile phone numbers, email addresses etc. individual and company)

4. Provide employer data

5. Conduct data analysis to ascertain risk scoring, propensity to pay scoring, debt treatment analysis, data segmentation and modelling

The information displayed below is a read-only version of the application process.

Vendor Instruction

You need to answer all the questions in this online application and provide the information we request so we can assess your application.

If you don’t supply the information we need, we will not be able to assess your application properly or quickly.

*It is recommended that the applicant submit the application from a generic/ proxy email address (such as tenders@###.com) that the relevant people in your organisation will have access to. Tendering opportunities will typically be sent to the email address that submitted the application.


Prequalification Types

Data Solutions

          


Documents

Terms and Conditions

Capabilities

The Applicant must identify its areas of substantial expertise by nominating the categories in which it is seeking prequalification.

  • Conduct data analysis to ascertain risk scoring, propensity to pay scoring, debt treatment analysis, data segmentation and modelling
  • Provide credit reference information
  • Provide electronic contact data (ie. mobile phone numbers, email addresses etc. individual and company)
  • Provide employer data
  • Provide most recent general client data (individual and company)

Data Solutions Questionnaire

The Applicant must answer the following questions based on the prequalification type they are applying for

1. Key Personnel Details

Key Personnel Details *

Complete and upload the template provided outlining the proposed staff’s skills and experience relevant to the engagement and the extent of their proposed involvement. Describe their relevance to the service management process and the alignment to OSR business requirements. Indicate if key personnel have clear National Police records check.

Key Personnel Details Template

Response Type: Upload
Police *

Please upload copies of National Police Check record checks for relevant personnel and subcontractors.

Response Type: Upload

2. Business Requirements

Business Requirements *

Applicants must complete and upload the template provided (Data Solutions Business Requirements)

Data Solutions Business Requirements

Response Type: Upload
Understanding of the Business Requirements *

Please describe how your proposed solution will assist OSR in meeting its business goals in the context of the business requirements (see Data Solutions Business Requirements) and operational context provided. Also, provide scalability of your solution to handle growth to support OSR future business in accordance to the described business requirements. Please provide details inclusive of supported process, performance and responses to service requests.

Note: Please upload your response as a word or pdf document of no more than 3 pages.

Response Type: Upload

3. Applicant's Profile

Applicants must demonstrate their Experience and Methodology.

Relevant Experience *

Please complete and upload the attached Experience template detailing your organisation's relevant experience.

Experience Template

Response Type: Upload
Methodology *

Please complete and upload the attached template detailing your methodology for the provision of data solutions services.

Please limit your response to no more than 3 pages.

Methodology Template

Response Type: Upload

4. Insurances

Professional Indemnity Insurance *

Professional Indemnity Insurance is not mandatory but may be required upon engagement. The adequacy of the insurance coverage to meet the risk and any monetary limit that is set for the nature of an engagement will be determined by agencies at the time the service provider is engaged. Do you agree to hold the required insurance if engaged?

Public Liability Insurance *

Applicants are required to maintain a policy of insurance for Public Liability Please upload a copy of current certificate of currency for Public Liability Insurance and provide the insurance expiry date and insurance cover. Policy of insurance must be as per requirements in clause 4.15 of the Scheme Conditions. The Name of Insured is to be the same as the legal name of the organisation seeking prequalification. Note: The policy coverage is for a minimum amount of $10,000,000 in respect of each claim.

Response Type: Upload & Date

5. Rates and Cost of Services

Rates and Cost of Services *

 The Applicant must provide a detailed breakdown of proposed rates and charges for Data Solution Services. This includes the fees for the different levels of assessments as well as the personnel that may be involved in an engagement.

Note: Applicants must use the template provided.

Rates and Cost of Services Template

Response Type: Upload

6. Referee Reports

Referee Reports *

Provide details of three (3) current clients and up to three (3) past clients as Referees. OSR may choose to contact a Referee to verify or clarify any aspect of the Referee Report submitted by an Applicant in assessing eligibility for membership to the Scheme.

Note: Applicants must use the Referee Report template provided.

Referee Report Template

Response Type: Upload

7. Legal

Legal Proceedings / ICAC Investigations *

If applicable, please advise whether the organisation has been at any time during the last five years the subject of any or any pending legal proceedings or Independent Commission Against Corruption (ICAC) investigations.

If relevant, please provide details below.

Response Type: Free Text
Declaration by authorised representative *

This application must be submitted with the approval of a director of a company, partner of a partnership or sole trader, as applicable to the Applicant’s organisation type.

Please provide full name, contact telephone number and email address of the applicant's authorised representative

Response Type: Free Text

Current Registered Suppliers

Approved Vendors

Amendment History

  1. 15-Aug-2014 8:46am

    Updated contact email address and included order form within the updated Scheme Conditions.