NSW Department of Communities and Justice / Offender Telephone System Agreement - DJ2016-119

Contract Award Notice ID DJ2016-119

Publish Date 20-Apr-2018

Category Telecommunications

Agency NSW Department of Communities and Justice

Particulars of the goods or services to be provided under this contract

Provision of a replacement Offender Telephone System (OTS) to be implemented as a fully managed service or an “as a service” solution.

The provision of an OTS is a legislative requirement in accordance with Crimes (Administration of Sentences) Regulation 2014 (Part 5, Division 7).

The OTS implementation (Stage 1) forms the basis of the Agreement with the Department having the opportunity to implement further OTS and Offender Digital Services (ODS) (Stages 2-5) in the future under the agreement.

The price for the Offender Telephone Services primarily comprises call costs which will be payable by users of the Service (ie inmates and detainees) rather than the Department of Justice.

Original Contract Duration 1-Oct-2018 to 30-Sep-2023

Amended Contract Duration 1-Oct-2018 to 30-Sep-2026

Contract Award Notice Details

Contractor Name Telstra Corporation Limited
Trading Name Telstra
ACN 051775556
ABN 33 051 775 556
Is an Aboriginal or Torres Strait Islander owned business No
Street Address Level 41, 242 Exhibition Street
Town/City Melbourne
State/Territory VIC
Postcode 3000
Country AUSTRALIA

Other private sector entities involved in, with an interest in or benefiting from this contract

Subcontractors:

Ericom Pty Limited (Ericom) ABN 11 070 942 871 Level 6, 1 Lawson Square, Redfern, NSW 2016

Global Tel*Link Corporation 1275 Milwaukee Avenue, Glenview Illinois, 60025 USA

Estimated amount payable to the contractor (including GST)

$44,641,806.00 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

The solution is based on a fully Managed Service model and includes operational services.

Method of Tendering

Open

Description of any provision under which the amount payable to the contractor may be varied

The contract contains clauses which allow the Department to order and pay for variations which may be necessary.

Description of any provisions under which the contract may be renegotiated

Not Applicable

Summary of the criteria against which the various tenders were assessed

Evaluation Criteria	Weighting
Non-Price	75%
Price	25%

Contract Contains Agency 'PiggyBack' Clause

Yes

Industrial Relations Details for this Contract

Name of Sub-contractors (incl. ABN & ACN)

Ericom Pty Limited (Ericom)

ABN 11 070 942 871

ACN 070 942 871

Level 6, 1 Lawson Square, Redfern, NSW 2016

Global Tel*Link Corporation

1275 Milwaukee Avenue

Glenview Illinois

60025 USA

Applicable Industrial Instruments

Not Applicable

Location of Work

Not Applicable

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact DCJ Procurement Team

Street Address Locked Bag 5000

Town/City Parramatta

State/Territory NSW

Postcode 2124

Country AUSTRALIA

Email Address procurement@dcj.nsw.gov.au