Tender Details
Request for Proposals for debt collection services for RMS tolling. This is an OPEX contract. The contract involves recovery of debts arising from toll road users failing to pay toll charges.
Roads and Maritime Services Tolling is responsible for managing the collection of tolls on Roads and Maritime managed motorways including the Sydney Harbour Bridge and Sydney Harbour Tunnel.
Roads and Maritime Tolling debts have been organised in to four categories:
-
account customers
-
rental car
-
eMU pass
-
toll notices.
The objective of the contract is to achieve strong debt recovery outcomes, lower debt recovery costs and minimise complaints regarding the debt collection services.
Tenders are invited to deliver debt collection services for Roads and Maritime Tolling.
This is an open Tender
Location
Refer to Additional Details / Instructions
RFT Type
This tender opportunity is not expected to lead to the award of a contract, or the award details will be advertised elsewhere. Please telephone or email the contact officer for details
Additional Details / Instructions
Additional details/Instructions:
In order to gain access to the Tender documents, tenderers are required to register their interest by sending an email to tenders@transport.nsw.gov.au and include the following:
- executed confidentiality deed
- bidder registration form.
You will then be provided with your Transport for NSW Ariba sourcing portal login information.
All tenderers must comply with the NSW Government Code of Practice for Procurement.
Location of work:
Sydney
Address for Lodgement
Please lodge your response electronically via Transport for NSW Ariba sourcing portal.
Further Information can be obtained by contacting Lachlan Kew, Procurement Manager, 02 8574 3681 or tenders@transport.nsw.gov.au
Please note that a minimum browser version of Internet Explorer 9 (IE9) is required to successfully access the portal. Firefox and Chrome are not compatible.
