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Sydney Trains & NSW Trains / Supply of Catering Services for NSW Trains - WS1787665781

RFT ID WS1787665781
RFT Type Open Tenders
Published 9-Mar-2020
Closes 13-May-2020 10:00am
Category (based on UNSPSC)
90101603 - Catering services
Agency NSW Trains

Contact Person
Procurement Support Services
Phone: 133877

Tender Details

NSW Trains are seeking offers from suitably experienced and qualified suppliers for the supply of catering services for its regional and interstate passenger services.

The services include:
• Product sourcing and supply
• Logistics Services, Materials Management and Stock Control
• Quality control and managing product wastage
• Supporting the development of a product manifest for each service
• Development and launching of new menus, product advertising

Customer service and on-board sales are managed by NSW Trains staff, so consequently out of scope.

Optional Services Include:
• Supply and maintain an on-board sales system - POS solution
• Supply of training services for NSW Trains staff
• Initiate and undertake customer research

Note: Product suppliers may submit offers for various categories or sub categories of products to be supplied under the proposed Catering Services Agreement.


NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

This tender opportunity is not expected to lead to the award of a contract, or the award details will be advertised elsewhere. Please telephone or email the contact officer for details

Additional Details / Instructions

In order to gain access to the Request For Tender documents, Tenderers are required to register their interest by sending an email and include the following:
1) Event Title, 2) RFT  ID , 3) Organisation Name, 4) ACN/ ABN, 5) Contact Name,
6) Organisation/Contact Postal Address, 7) Contact Email Address (preferably an email address with the contact person's name), 8) Contact Phone No

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