NSW Department of Communities and Justice / Self Service Password Reset Improvements - prj_4631 - con_6854

Contract Award Notice ID con_6854

Publish Date 21-Oct-2022

Category Software licensing and support

Agency NSW Department of Communities and Justice

Particulars of the goods or services to be provided under this contract

This contract is for the department to utilise the Okta identity management platform for multi factor authentication when accessing IT systems. This project will expand Okta capabilities of MFA and self service password reset to the Windows login screen for staff when working away from an office.

Original Contract Duration 31-Aug-2022 to 30-Nov-2023

Amended Contract Duration 31-Aug-2022 to 30-Nov-2024

Contract Award Notice Details

Contractor Name TELSTRA CORPORATION LIMITED
Trading Name Telstra Corporation Limited
ACN 051775556
ABN 33 051 775 556
Is an Aboriginal or Torres Strait Islander owned business No
Street Address PO Box 9901
Town/City Melbourne
State/Territory VIC
Postcode 3000
Country AUSTRALIA

Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$651,154.69 (Goods or services supplied)

Amended estimated amount payable to the contractor (including GST)

$1,273,487.38 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Schedule 4 Payment Schedule of ICTA

Method of Tendering

Non Tender

Description of any provision under which the amount payable to the contractor may be varied

Schedule 5 - Change Request of the ICTA

Description of any provisions under which the contract may be renegotiated

Not Applicable

Summary of the criteria against which the various tenders were assessed

Evaluation Criteria	Weighting
Non-Price	100%

Evaluation Criteria

Weighting

Non-Price

100%

Contract Contains Agency 'PiggyBack' Clause

Industrial Relations Details for this Contract

Name of Sub-contractors (incl. ABN & ACN)

Tecnics

Applicable Industrial Instruments

Not Applicable

Location of Work

India/Australia

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Procurement Team

Street Address Locked Bag 5000

Town/City Parramatta

State/Territory NSW

Postcode 2124

Country AUSTRALIA

Email Address procurement@dcj.nsw.gov.au

Particulars of future transfers of assets to the State, at zero or nominal cost to the State, including the date of their transfer

Not Applicable

Particulars of future transfers of assets to the contractor including the date of their transfer

Not Applicable

The results of any cost-benefit analysis of the contract conducted by the agency

The ongoing cost of the recommended solution, being $452,847.82 ex GST is significantly lower than the estimated $1.35M per annum cost of manual password resets carried out by the IDS Service Desk.
Measure Comment Net Value
Savings / Cost avoidance Current manual process $1.35M pa
Proposed solution $450K pa $900,000.00
Transactional costs Estimated cost of managing solution
Transitioning-in costs Implementation costs ($18,299.52)
Transitioning-out costs Removal of solution ($10,000.00)
Reduced Lost Time Estimate 15 minutes per employee every six weeks for 25% of fleet at $50 per hour average $406,250.00

The components and quantum of the public sector comparator if used

Not Applicable

If relevant, a summary of information used in the contractor's full base case financial model (for example, the pricing formula for tolls or usage charges)

Not Applicable

If relevant, particulars of how risk, during the construction and operational phases of a contract to undertake a specific project (such as construction, infrastructure or property development), is to be apportioned between the parties, quantified (where practicable) in net present-value terms and specifying the major assumptions involved

Not Applicable

Particulars as to any significant guarantees or undertakings between the parties, including any guarantees or undertakings with respect to loan agreements entered into or proposed to be entered into

Not Applicable

Particulars of any other key elements of the contract

Not Applicable