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Customer Service / Vulnerability Management Platform - DICT/16350

Contract Award Notice ID DICT/16350
Publish Date 26-Jun-2024
Category Information and technology
Agency Digital & ICT
Particulars of the goods or services to be provided under this contract

Cybersecurity platform that helps global companies prevent data breaches, monitor third-party vendors, and improve their security posture.

Contract Duration 5-Jun-2024 to 4-Jun-2025

Contract Award Notice Details

Contractor Name UPGUARD PTY LTD
ACN 006167665
ABN 70 616 766 566
Is an Aboriginal or Torres Strait Islander owned business No
Street Address 650 Castro St
Town/City Mountian View California
State/Territory Outside Australia
Postcode 94043
Country UNITED STATES


Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$343,032.76 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Open

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Not Applicable


Summary of the criteria against which the various tenders were assessed

Evaluation Criteria Weighting

Customer Data Security and Privacy 

60

Ease  and flexibility of reporting

10

Management of issues, enhancements, and  capability roadmaps

10

Overall ability to meet detailed Statement of  requirement

10

User access and grouping methodology

10
Contract Contains Agency 'PiggyBack' Clause

No


Industrial Relations Details for this Contract
Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

Not Applicable

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Saumya Mehta

Email Address saumya.mehta@upguard.com


Particulars of future transfers of assets to the State, at zero or nominal cost to the State, including the date of their transfer

Not Applicable

Particulars of future transfers of assets to the contractor including the date of their transfer

Not Applicable

The results of any cost-benefit analysis of the contract conducted by the agency

Not Applicable

The components and quantum of the public sector comparator if used

Not Applicable

If relevant, a summary of information used in the contractor's full base case financial model (for example, the pricing formula for tolls or usage charges)

Not Applicable

If relevant, particulars of how risk, during the construction and operational phases of a contract to undertake a specific project (such as construction, infrastructure or property development), is to be apportioned between the parties, quantified (where practicable) in net present-value terms and specifying the major assumptions involved

Not Applicable

Particulars as to any significant guarantees or undertakings between the parties, including any guarantees or undertakings with respect to loan agreements entered into or proposed to be entered into

Not Applicable

Particulars of any other key elements of the contract

Not Applicable