Tender Details
NOTE - This is an Expression of Interest.
Expressions of interest are being sought from suitably qualified companies to provide contact centre services.
The services would be required from 4pm to 8am Monday to Friday.
4pm Friday to 8am Monday (Weekends)
4pm the last day prior to a public holiday to 8am the day after the public holiday.
The period between Christmas & New Year 11am Christmas Eve to 8am the next working day after New year.
Coverage for team meetings : the Last Thursday of each month from 12.30pm to 3.00pm (12 per year) plus an additional allowance of 48hrs for unforseen circumstances.
Expressions of interest are being sought from suitably qualified companies to provide contact centre services.
The services would be required from 4pm to 8am Monday to Friday.
4pm Friday to 8am Monday (Weekends)
4pm the last day prior to a public holiday to 8am the day after the public holiday.
The period between Christmas & New Year 11am Christmas Eve to 8am the next working day after New year.
Coverage for team meetings : the Last Thursday of each month from 12.30pm to 3.00pm (12 per year) plus an additional allowance of 48hrs for unforseen circumstances.
During this time, the contact centre manages approximately 1500 inbound calls & 6000 outbound per annum.
Location
NSW Regions: Sydney
RFT Type
Expression of Interest For Pre-Qualification - An invitation for Expression of Interest (EOI) for pre-registration of prospective tenderers for a type of work or service. Applicants are initially evaluated against published selection criteria. RFT may then be invited from a panel of providers (as Selective, or Invited).
Tender Respondents
Business Name | Trading Name | Address |
---|---|---|
Benjamin John Stokes | Stoked Communications | 11 Susella Crescent North Richmond NSW 2754 AUSTRALIA |
CBC Facilities Maintenance Pty Ltd | Paul's Building Consultants | 25 Military Road Port Kembla NSW 2505 AUSTRALIA |
Customers 1TO1 Pty Ltd | - | 45 Neridah Street Chatswood NSW 2057 AUSTRALIA |
Gregory John Brown | Avenues Fire Solutions | 33 Palomar Parade Toukley NSW 2263 AUSTRALIA |
Hogan Marketing Services Pty Ltd | - | 10/33 Bligh Street Sydney NSW 2000 AUSTRALIA |
Hutchison Telecommunications (Australia) Limited | Hutchison Telecoms | 207 Pacific Highway St Leonards NSW 2065 AUSTRALIA |
ORACLE CUSTOMER MANAGEMENT SOLUTIONS PTY. LTD. | ORACLE CMS | 1/456 Spencer Street West Melbourne VIC 3003 AUSTRALIA |
Redbourne Business Services (Aust) Pty Ltd | - | Level 1, 766 Gympie Rd Chermside QLD 4032 AUSTRALIA |
Telstra Corporation Limited | - | Level 11, 320 Pitt Street Sydney NSW 2000 AUSTRALIA |
The Trustee for the Advanced Communications Australasia Unit Trust | Link Communications Corporation Pty Ltd | L11 277 William Street Melbourne City VIC 3000 AUSTRALIA |