Tender Details
Spatial Services manages a large repository of data, with mission critical data being stored on HPE 3PAR technology. As such, this is a critical piece of infrastructure which needs ongoing support and maintenance.
Scope of Services
Services to be provided include:
- Patching of HPE 3PAR 8400 controller firmware
- Support for zero-day vulnerabilities impacting the HPE 3PAR 8000 controllers
- Support in the instance that there is a failure of the HPE 3PAR 8000 controllers
Out of Scope
- Replacement of failed disks in the HPE 3PAR 8000 disk sub systems
Reporting
- Usage report to be generated quarterly and provided on request
Geographical coverage
- HPE 3PAR 8000 systems in the Spatial Services Data centre location in Bathurst
- HPE 3PAR 8000 systems in the Silverwater Government Data Centre in Sydney
Please refer to DICT/24920 RFT Attachment 1 - Statement of Requirements for full details.
Only Suppliers listed under the ICT Services Scheme (SCM0020), Category 01 are eligible to apply for this Request.
Location
Refer to Additional Details / Instructions
RFT Type
Additional Details / Instructions
Scope of Services
Services to be provided include:
- Patching of HPE 3PAR 8400 controller firmware
- Support for zero-day vulnerabilities impacting the HPE 3PAR 8000 controllers
- Support in the instance that there is a failure of the HPE 3PAR 8000 controllers
Out of Scope
- Replacement of failed disks in the HPE 3PAR 8000 disk sub systems
Reporting
- Usage report to be generated quarterly and provided on request
Geographical coverage
- HPE 3PAR 8000 systems in the Spatial Services Data centre location in Bathurst
- HPE 3PAR 8000 systems in the Silverwater Government Data Centre in Sydney
Only Suppliers listed under the ICT Services Scheme (SCM0020), Category 01 are eligible to apply for this Request.
Conditions for Participation
Only Suppliers listed under the ICT Services Scheme (SCM0020), Category 01 are eligible to apply for this Request.