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There will be a routine maintenance outage on buy NSW Supplier Hub and eTendering from 5.00 pm Friday 3 May until midnight Sunday 5 May. Access and responding to opportunities will be unavailable during this time.

 

 

Customer Service / CURA Software online Enterprise Risk Management & Internal Audit platform and associated licensing. - CSD/21037

Contract Award Notice ID CSD/21037
Publish Date 30-May-2023
Category Information and technology
Agency Department of Customer Service
Particulars of the goods or services to be provided under this contract

Systemitisation of enterprise risk logging and monitoring, with associated approval processes, workflows, aggregation, and reporting and visualisation for the Department of Customer Service Internal Audit - Audit Planning, Audit Execution, Audit Review, Link to Risk Solution for Department of Customer Services Incident management (already in place). The contract was for the development and implementation of the CURA system to manage enterprise risks and also has functionality to add modules for audit functions. The Cura risk system has an annual maintenance service fee anniversary each 1 Nov. There is no end date in the contract due, annual maintenance can be terminated with 30 days notice.

Contract Duration 1-Nov-2021 to 1-Nov-2025

Contract Award Notice Details

Contractor Name CURA RISK MANAGEMENT SOFTWARE PTY. LTD.
ACN 107795415
ABN 93 107 795 415
Is an Aboriginal or Torres Strait Islander owned business No
Street Address 390 St Kilda Rd
Town/City MELBOURNE
State/Territory VIC
Postcode 3004
Country AUSTRALIA


Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$387,957.00 (Goods or services supplied)

Amended estimated amount payable to the contractor (including GST)

$345,000.00 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Non Tender

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Not Applicable


Summary of the criteria against which the various tenders were assessed

Evaluation Criteria Weighting

Single cloud based solution, featuring useability and Cx with satisfactory IT security and Privacy risk assessment 

100
Contract Contains Agency 'PiggyBack' Clause

No


Industrial Relations Details for this Contract
Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

Not Applicable

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Vivian Cronin


Particulars of future transfers of assets to the State, at zero or nominal cost to the State, including the date of their transfer

Not Applicable

Particulars of future transfers of assets to the contractor including the date of their transfer

Not Applicable

The results of any cost-benefit analysis of the contract conducted by the agency

Not Applicable

The components and quantum of the public sector comparator if used

Not Applicable

If relevant, a summary of information used in the contractor's full base case financial model (for example, the pricing formula for tolls or usage charges)

Not Applicable

If relevant, particulars of how risk, during the construction and operational phases of a contract to undertake a specific project (such as construction, infrastructure or property development), is to be apportioned between the parties, quantified (where practicable) in net present-value terms and specifying the major assumptions involved

Not Applicable

Particulars as to any significant guarantees or undertakings between the parties, including any guarantees or undertakings with respect to loan agreements entered into or proposed to be entered into

Not Applicable

Particulars of any other key elements of the contract

Not Applicable