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Customer Service / FlowBuilders for additional services to produce in-language and business emails - CDTD/21342

Contract Award Notice ID CDTD/21342
Publish Date 24-Jul-2023
Category Marketing and advertising
Agency Customer Delivery & Transformation Division
Particulars of the goods or services to be provided under this contract

The Customer Marketing team is committed to delivering customer emails thateffectively communicate with NSW individuals as well as Culturally andLinguistically Diverse (CALD) and business audiences. Marketing Cloud is theplatform used to send emails and FlowBuilders is the current Marketing Cloudsupport vendor. Producing emails in language and businesse-newsletters were not included in the original FlowBuilders Core& contract.

Original Contract Duration 1-Jul-2023 to 18-Feb-2024
Amended Contract Duration 1-Jul-2023 to 17-Aug-2024

Contract Award Notice Details

Contractor Name FLOWBUILDERS PTY LIMITED
ACN 615603060
ABN 24 615 603 060
Is an Aboriginal or Torres Strait Islander owned business No
Street Address 20 Crescent Road
Town/City MONA VALE
State/Territory NSW
Postcode 2103
Country AUSTRALIA


Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$210,000.00 (Goods or services supplied)

Amended estimated amount payable to the contractor (including GST)

$210,000.00 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Non Tender

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Not Applicable


Contract Contains Agency 'PiggyBack' Clause

No


Industrial Relations Details for this Contract
Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

Not Applicable

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Tom Canning