Customer Service / Pillar Replacement Project - REV/14863/2023

Contract Award Notice ID REV/14863/2023

Publish Date 5-Jun-2023

Category Information and technology

Agency Revenue NSW

Particulars of the goods or services to be provided under this contract

Professional services to lead the design and development of a replacement solution for the ageing "Pillar" application over two stages: Discovery (Stage 1) and Build & Implement (Stage 2).

Original Contract Duration 1-May-2023 to 29-Feb-2024

Amended Contract Duration 1-May-2023 to 29-Jun-2024

Contract Award Notice Details

Contractor Name TEK ROVERS PTY LTD
ACN 654362099
ABN 30 654 362 099
Is an Aboriginal or Torres Strait Islander owned business No
Street Address 2/24-28 Mons Road
Town/City Westmead
State/Territory NSW
Postcode 2145
Country AUSTRALIA

Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$882,282.50 (Goods or services supplied)

Amended estimated amount payable to the contractor (including GST)

$1,010,075.00 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Limited

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Not Applicable

Summary of the criteria against which the various tenders were assessed

Evaluation Criteria	Weighting
Demonstrated understanding of effective risk management including information security and privacy by design - 5% Demonstrated experience in building cloud solutions using industry best practices - 5%	10
Pricing	30
Proposed approach and agile methodology, including timeline, with assumptions and estimation of resource commitment at major stages	15
Proposed team (qualifications, capabilities and relevant experience) and availability to commence work immediately	15
Proven ability to develop and implement effective migration plans	10
Relevant experience working with large complex organisations to modernise legacy systems	20

Contract Contains Agency 'PiggyBack' Clause

Industrial Relations Details for this Contract

Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

Not Applicable

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Melissa Gowen

Email Address rnsw.contracts@revenue.nsw.gov.au