Customer Service / Okta 3-year licenses and implementation - TEL-2771 - DICT/9707

Contract Award Notice ID DICT/9707

Publish Date 4-May-2023

Category Information and technology

Agency Digital & ICT

Particulars of the goods or services to be provided under this contract

Annual Okta licenses over 3 years (36-month), initial implementation services, and ad-hoc project services (at the Buyer's discretion)

Original Contract Duration 14-Jul-2022 to 16-Aug-2025

Amended Contract Duration 14-Jul-2022 to 23-Sep-2024

Contract Award Notice Details

Contractor Name CSO GROUP PTY LTD
ACN 617639522
ABN 32 617 639 522
Is an Aboriginal or Torres Strait Islander owned business No
Street Address 6 Jarrad Street
Town/City COTTESLOE
State/Territory WA
Postcode 6011
Country AUSTRALIA

Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$286,008.97 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Limited

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Not Applicable

Summary of the criteria against which the various tenders were assessed

Evaluation Criteria	Weighting
Business Continuity Plan	5
Customer Data Security and Privacy	10
Overall ability to meet detailed statement of requirement	30
Previous contract experience and standard of contract performance including meeting deadlines	5
Price	50

Contract Contains Agency 'PiggyBack' Clause

Industrial Relations Details for this Contract

Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

Not Applicable

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Jessica Ou

Email Address jessica.ou@customerservice.nsw.gov.au