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Customer Service / ServiceFirst Reform Program – Workforce Transition - 1002787

RFT ID 1002787
RFT Type Pre-Qualified / Invited
Published 7-Apr-2011
Closes 28-Apr-2011 9:30am
Category Organizational structure consultation
Agency ZArchived Agencies


Contact Person
Edmee Elias
Phone: 02 9372 8402
SF.Procurement@services.nsw.gov.au

Tender Details

The background to the proposal is the whole of government reform of Corporate and Shared Services.

 The Blueprint for Corporate and Shared Services in the NSW Government Is available on the internet –http://www.gcio.nsw.gov.au/news/blueprint-for-corporate-and-shared-services-in-the-nsw-government
The objective of this engagement is to enable the development of a people transition approach with a detailed implementation plan that supports the overall reform implementation plan, enables defined benefits realisation and is accepted by DPC Public Sector Workforce unit.
All proposals need to be developed within the given confines of the NSW Government Personnel Handbook. 
Nine individual work-packages have been defined as deliverables for this engagement.

This is an invited tender. The invited firms are listed below.

Location

NSW Regions: Sydney

RFT Type

Pre-Qualified / Invited - Only those directly invited to tender, may obtain an RFT for the purpose of lodging a tender response. Generally an invitation from a pre-qualified register of approved tenderers who have the ability to undertake the particular work or type of work proposed, a limited number of service providers are known to carry out the work or service (or in emergency or other restricted situations). Tenderers have usually been pre-qualified, accredited, or selected for the type of work and financial range. Competitive bids called from a standing offer (panel / period) contracts would also use this type.

Tender Respondents

Business Name Trading Name Address
Accenture Australia Holdings Pty Ltd - 48 Pirrama Road
Pyrmont NSW 2009
AUSTRALIA
Deloitte Touche Tohmatsu - Grosvenor Place, Level 2, 225 George Street
Sydney NSW 2000
AUSTRALIA

Additional Details / Instructions

For All Enquiries
For further information and details about technical aspects of this engagement please email in the first instance sf.procurement@services.nsw.gov.au 


NOTES TO INVITED FIRMS
To access the RFT files and to lodge a response you must use the Access PassCode provided to you by the contact officer.

Obtaining the RFT Documents
Click on the DOWNLAOD A SOFT COPY - Free  link at the bottom of the page, use the Access Passcode provided to gain access, then register your firm in the system (if not previously  registered), and follow onscreen instructions to download the RFT document files provided.

Lodging a Response
Your completed tender should be lodged as allowed in the RFT Document, however, it may also be lodged electronically via this web page.

As the tenderer you must be a current Registered user of this web site.
Click on the blue LODGE ON RESPONSE link at the bottom of this page, using the Access Passcode, then using your registered system  Login Username and Password and follow the on-screen instructions to be taken to the lodging screen to submit your electronic tender response.

Electronic Tender Box Security
During the lodgement process all submitted responses are encrypted for security and stored securely in the “electronic tender box”.
All responses that are received successfully can only be accessed, decrypted, retrieved and opened after the RFT has officially closed.

RFT Response - receipt/confirmation
A detailed system generated electronic receipt is issued for all submitted responses files received successfully.


Software Requirements
To be able to view the requirements within the RFT you will require the following software to be installed on your PC:
* Adobe Acrobat Reader  5.0 (or more recent) - Please click here
Adobe Acrobat Reader  to be taken to their free download site now.
* Winzip  7.0 (or more recent) or equivalent - Please click here
Winzip    to be taken to their free evaluation download site now.
The RFT also requires the following software:

* Microsoft - Word 2003
* Microsoft - Excel 2003

Other requirements:
* Internet connection to lodge completed tender response
The tenderer is responsible for the provision and installation of the necessary software.

Address for Lodgement

At this web site on https://tenders.nsw.gov.au/dsta

Conditions for Participation

Access to this RFT documentation is restricted to invited firms only.
Those Firms (shown below) have been issued with the special Access PassCode  required by this RFT


Tenders will only be accepted from the invited firms listed below.
 

Accenture Australia Holdings Pty Ltd. 48 Pirrama Road M, Pyrmont, NSW 2009. ABN: 61 096 649 

Deloitte Touche Tohmatsu. Grosvenor Place, Level 9, 225 George Street. Sydney, NSW 2000. ABN:74 490 121 060

Cap Gemini Australia Pty Ltd. Level 7, 77 King Street M Sydney, NSW 2000. ABN:74 490 121 060  

IBM Australia Ltd. Level 13, 601 Pacific Highway. St Leonards, NSW 2065. ABN:79 000 024 733  

PriceWaterhouseCoopers. Darling Park Tower 2, 201 Sussex Street. Sydney, NSW 2000. ABN: 52 780 433 757 

Grosvenor Management Consulting Pty Ltd. Level 12, 220 George Street. Sydney, NSW 2000. ABN:47 105 237 590

Futurestep (Australia) Pty Ltd. Level 20, 60 Castlereagh Street. Sydney, NSW 2000. ABN: 88 088863 727