Tender Details
The objective of this engagement is to assist ServiceFirst to develop a Client Transition Toolkit and detailed implementation rules to industrialise the process of managing shared services transitions and onboarding of client Departments. It is expected that the successful partner will bring to this engagement established successful methodologies, extensive collateral IP and existing frameworks to accelerate the development of a toolkit for ServiceFirst.
The toolkit will be a detailed step by step guide on the planning and execution of each work stream to support a shared services transition wave and considering the elements of people, process, and technology. The detailed Implementation Rules should incorporate all elements of the transition of clients to ServiceFirst services including the due diligence, audit requirements and business case as the initial feasibility study.
This is an Invited tender. The invited firms are listed below.
Location
RFT Type
Additional Details / Instructions
Pre-Tender Meeting
A question and answer session for those invited to respond to the tender will be held on Wednesday 8th December 2010 on Level 4 of the McKell Building from 3 pm
OBTAINING the RFT.
NOTES TO INVITED FIRMS
To access the RFT files and to lodge a response you must use the Access PassCode provided to you by the contact officer.
Obtaining the RFT Documents
Click on the DOWNLAOD A SOFT COPY - Free link at the bottom of the page, use the Access Passcode provided to gain access, then register your firm in the system (if not previously registered), and follow onscreen instructions to download the RFT document files provided.
SUBMITTING your RESPONSE - ELECTRONIC LODGEMENT
When you have completed your response you can lodge it electronically via this Web Site.
You must be a registered user in order to submit a response.
Click on the LODGE A RESPONSE link at the bottom of this page and follow the on-screen instructions.
Electronic Tender Box
During the lodgement process all submitted responses are encrypted for security and stored securely in the “electronic tender box”.
All responses that are received successfully can only be accessed, decrypted, retrieved and opened after the RFT has officially closed by a controlled process.
RFT Response - receipt/confirmation
A detailed system generated electronic receipt is issued to the respondent for all submitted responses files received successfully.
PC Software Requirements:
To be able to open and read/view the downloaded files for this RFT you may require certain software to be installed on your PC:
Adobe Acrobat Reader to be taken to a free download site now.
WinZip to be taken to a free evaluation download site now.
Additional software may also be required, including the following, depending on the file types provided:
- Microsoft - Word 2003 (or more recent) or equivalent
- Microsoft - Excel 2003 (or more recent) or equivalent
Other requirements:
The minimum requirements are as follows : IE version 5.5 or later, Netscape Navigator Ver 4.7 or later with Cipher Strength = 128bit.
The tenderer is responsible for the provision and installation of the necessary software.
Still having Problems?
Having problems with logging in, responding, downloading, opening or viewing files, please refer to the “FAQ” section under the On-line ?HELP button at the top of this page.
Address for Lodgement
On this web site at https:tenders.nsw.gov.au/dsta
Conditions for Participation
Those Firms (Listed Below) have been issued with the special Access Pass-Code required by this RFT
Access to this RFT documentation is restricted to invited firms only.
* IBM Australia Ltd, Level 13, IBM Centre, 601 Pacific Highway, St Leonards, NSW 2065
* Accenture Australia Holdings Pty Ltd, 48 Pirrama road, Pyrmont NSW 2009
* Capgemini Australia Pty Limited, Level 7, 77 King Street, Sydney NSW 2000
* PricewaterhouseCoopers, Darling Park Tower 2, 201 Sussex Street, Sydney NSW 2000
* Deloitte Touche Tohmatsu, Grosvenor Place, Level 9, 225 George St. Sydney NSW 2000
