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Customer Service / GRN Operate and Maintain Services - 18/62096

RFT ID 18/62096
RFT Type Open Tenders
Published 6-May-2019
Closes 8-Jul-2019 5:00pm
Category Radio services
Agency Digital & ICT

 
Agency Address
The NSW Government Telecommunications Authority (the Authority) provides radio communications networks and services for a range of critical and non-critical operational purposes.

Contact Person
Rami Hourani
Phone: 0
om@finance.nsw.gov.au

Tender Details

Through this Request for Tender (RFT) the Authority is seeking a Managed Network Provider for the provision of Operate and Maintain Services (O&M Services) for the Government Radio Network (GRN).

Additionally, the SOR's Separable Items that will be assessed as part of this RFT process include:

  1. Service Management;
  2. IT System - ITSM; and
  3. A facility for the Network Operations Control Centre (NOCC).

Location

NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Conditions for Participation

As detailed in the attached RFT Terms document, access to the Tender Briefing (on 24 May 2019) and the remaining RFT documents will be provided upon signing and returning the attached Participation Deed by 17:00hrs AEST on 22 May 2019.


Multi Agency Access

Yes

Multi Agency Access Type

All Agencies