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The NSW Government would like to hear from anyone that has the capability and capacity to provide goods and/or services in bushfire affected regions. We are establishing a supplier list that covers any goods or services, including those not available on our whole of government arrangements.

Everyone is welcome to apply hereIf you have any additional enquiries please contact NSW Procurement on 1800 679 289.

Customer Service / SIRA Detection, Scanning and Provider Management analytics engine - DICT680463

RFT Type Open Tenders
Published 17-Jan-2020
Closes 28-Feb-2020 12:00pm
Category (based on UNSPSC)
81160000 - Information Technology Service Delivery
Agency Digital & ICT

Contact Person

Tender Details


This document is issued as an open tender and invites suitably qualified and experienced suppliers for the provision of fraud detection, market scanning and provider management analytics software and services to assist SIRA to identify potential fraud and monitor and identify provider behaviour and relationships across the Motor Accidents, Workers Compensation and Home Building compensation schemes. As the regulator for the Motor Accidents Compulsory Third Party (CTP), Workers Compensation (WC) and Home Building schemes, a software solution that utilises advanced analytics techniques will enable SIRA to improve risk-based regulation and ensure the scheme objectives are achieved.



NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands
States and Territories: ACT, NT, QLD, SA, TAS, VIC, WA

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions


DCS anticipates to procure services for this RFT under an applicable category in the ICT Services scheme SCM0020 or from experienced suppliers who have undertaken similar projects.


Please see Attachment 1 of Part A – Statement of Requirements for additional information.


The tender briefing will be between 10:00am – 11:30am on 31st January 2020, please see the RFT for details.


Address for Lodgement

Conditions for Participation


Potential tenderers must have an Australian Business Number (ABN) at the time of tender close and have undertaken/ completed similar services to the ones included in the RFT.

DCS will only award this contract to a supplier on the ICT Services Scheme.


Multi Agency Access


Multi Agency Access Type

All Agencies