Contract Award Notice Details
Contractor Name Diabetes Australia Limited
ACN 008528461
ABN
49 947 460 313
Is an Aboriginal or Torres Strait Islander owned business No
Street Address 26 Arundel Steet
Town/City Glebe
State/Territory NSW
Postcode 2037
Country AUSTRALIA
Not Applicable
$18,481,100.00 (Goods or services supplied)
Not Applicable
Open
As pe clause 2.31 Service Variation
Not Applicable
Summary of the criteria against which the various tenders were assessed
| Evaluation Criteria | Weighting |
|---|---|
Non-Financial· 60% Has the Provider completed the Aboriginal, Small and Medium Enterprise and Regional Participation Plan? - Aboriginal Participation Plan - Small and Medium Enterprise Commitment - Sustainability Commitment Service Quality and Delivery Model - Proposed approach to delivering services - Change management plan - Ability to expand services - Compliance to relevant government policy Clinical Governance, Quality and Safety - Provider's clinical governance and quality framework - Provider's incident, complaint and feedback system - Provider's risk management framework Capability and Capacity - Provider's capacity and capability to deliver required services - Provider's previous experience in providing telehealth services for state or federal health agency IT - Privacy/Security - · Provider's compliance with legislative, policy and guideline obligations - Provider's security policy - Provider's Business Continuity Plan and Disaster Recovery Plan - Provider's approach to managing network security IT - Interfaces + Data and Reporting -- Provider's solution and CRM solution Provider's inbound/outbound contact handling approach - Provider's proposed solution to managing referrals in/out - Provider's ITIL compliance - Provider's approach to collecting, storing, maintaining personal and health information Financial 40% Direct cost Indirect costs - Departures from Service Agreement or operational/technical departures Pricing innovation - Alternative pricing model - Proposed incentivisation model - - |
100% |
No
Not Applicable
Not Applicable
Not Applicable
Agency Contact Tahlia Reynoldas
Email Address MOH-CPHCoachingContract@health.nsw.gov.au
