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There will be limited buy NSW and eTendering support services from Monday 23 December 2024 until Sunday 5 January 2025. Thank you for your support throughout the year and we look forward to working with you again in 2025.

Transport Asset Holding Entity of New South Wales / IT Managed Services for TAHE - WS3337482526

RFT ID WS3337482526
RFT Type Open Tenders
Published 1-Feb-2022
Closes 28-Feb-2022 9:00am
Category Information Technology Service Delivery
Agency Transport Asset Holding Entity of New South Wales


Contact Person
Harry Cheema
Phone: 0481 908 729
harry.cheema@transport.nsw.gov.au

Tender Details

This procurement relates to the engagement of an IT Managed Service Provider to Design, Implement and Supportnew IT Solutions and Infrastructure for TAHE as they move to their own IT Environment

 

Since establishment 18 months ago, TAHE has been operating in and has been supported by the Transport for NSW IT Environment. As a State Owned Corporation, an independent entity, TAHE are now undertaking the process to operating more independently, starting with the move to a new TAHE office and the implementation of a TAHE specific IT ecosystem.  TAHE currently has a team of 20 staff, with plans to grow to approximately 100 staff within the next 18 months.

 

Areas of service include Network Services (Internet & Wifi), Network and Device Cyber Security, End-User Device and Peripheral IT Equipment, Printing Solutions, Identity and Access Management, Microsoft365 Environment (including Email and Records Management) and selected business applications. 

Location

Refer to Additional Details / Instructions

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

Additional details/Instructions: In order to gain access to the Request for Tender documents, Tenderers are required to register their interest by sending an email to:

TSS.Bidder@transport.nsw.gov.au

and include the following information:

1) Tender No and Title, 2) RFT ID, 3) Organisation Name, 4) ACN/ABN, 5) Contact Name, 6) Organisation/contact postal address, 7) Contact email address (preferably an email address with the contact person's name), 8) Contact phone number

To gain access to the tender documents in Ariba over the internet once access is provided, please ensure that you are using PC with web browser: • Google Chrome 54+ (64 –bit) • Microsoft Internet Explorer 7-11(32-bit) • Mozilla Firefox 24 or 27(ESR) • Safari 9+ (64-bit) • Microsoft Edge (32-bit)

Conditions for Participation

In order to participate in this procurement, Proponents must be prequalified under the ICT Services Scheme (SCM0020) in at least 3 of the following categories:

  • D02 End User Computing Management including delivery “as a service”
  • D01End User Computing Installation, Configuration and Maintenance including delivery “as a service"
  • A01 Enterprise & Business Architecture
  • A03 Solution Architecture
  • J02 Operations Management including delivery “as a service”
  • K01 Security Strategy including delivery “as a service”
  • K04 Security & Firewall Management including delivery “as a service”
  • M07 Software Support & Maintenance Services including delivery “as a service”

Proponents must be qualified before the RFQ Closing Date and Time. TAHE accepts no responsibility whatsoever for any delays experienced by Proponents that are not appointed to the relevant categories of the ICT Services Scheme before the RFQ Closing Date and Time.


Multi Agency Access

No