Transport Asset Holding Entity of New South Wales / Supply of Support and Maintenance for Brocade Switches and Associated Equipment - WS49709

The scope of work required under this Contract comprises the provision of level 4 maintenance support services for RailCorp’s network of Brocade NetIron and FastIron Series of Routers and Switches. The network supports business and operations critical applications including Electrical SCADA, Passenger Information, Station LAN and CCTV Services. Currently, the network consists of 36 Brocade NetIron MLX-4 Series Routers and 70 Brocade FastIron. The actual number of equipment varies from time to time depending on customer requests and network configuration which may vary throughout the term of the Contract. The following support services are required under the contract:

 

1.       The provision of level 4 support as defined in the Scope of work in the tender;

2.       Advance Hardware Replacement;

3.       Software support;

4.       Telephone support; and

5.       The sale to RailCorp of spare parts, test aids and consumables, however, RailCorp may purchase such items from alternate sources.

 

NSW Regions: Sydney

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

 In order to gain access to the Request For Tender documents, Tenderers are required to register their interest by sending an email tenderinfo@railcorp.nsw.gov.au and include the following:

1) Event Title,
2) RFT  ID ,
3) Organisation Name,
4) ACN/ ABN,
5) Contact Name,
6) Organisation/Contact Postal Address,
7) Contact Email Address,
8) Contact Phone No

Tenderers using Apple’s Macintosh computers should use Firefox as a web browser to access the tender documents over the internet, once access is provided