Tender Details
To develop a NSW EPA confirmed odour complaint protocol and undertake training of EPA officers in the protocol to ensure consistent implementation across the NSW EPA. The study will:
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Critically review confirmed odour complaint protocols in other jurisdictions and ambient odour survey methodologies;
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Propose and/or develop a confirmed odour complaint protocol suitable for use by the NSW EPA;
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Develop training material on implementation of the confirmed odour complaint protocol; and
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Conduct training of regional officers on the confirmed odour complaint protocol.
It is envisaged that a NSW EPA confirmed odour complaint protocol will provide confidence to regional officers that they are implementing a robust and consistent methodology for verifying odour complaints and to then use this information to negotiate with industry the control and management of odour emissions.
A standardised EPA protocol would also strengthen regulatory action and prosecution under the Protection of the Environment Operations Act, 1997.