Customer Service / Home Warranty Insurance Fund Information Communication & Technology Reformation, Stage 2 - 1400328

This is a Invited RFT. Tenders ONLY from the invited firms listed below will be considered

NSW Self Insurance Corporation is seeking an ICT business partner with at least the capacity to compliment current in-house systems and remove a reliance on existing insurance agent systems to work with Home Warranty Insurance Fund (HWIF).

The HWIF operational framework could change in the future so flexibility and agility is also an essential feature of the ultimate IT systems.

It is HWIF’s intention to implement whole of business ICT capability that would allow the systems used by the current insurance agents to be turned off.

This is stage 2 of a multi stage process.
NSW Self Insurance Corporation is requesting proposals to provide ICT services to the Home Warranty Insurance Fund from Respondents who were shortlisted following an earlier, Stage 1 Expression of Interest , RFT ID: 1400328 EOI 

Refer to Additional Details / Instructions

• RFTs:
  • 1400328 EOI

Restricted Access RFT
Access to this Request for Proposal is limited to the invited shortlisted firms which followed the EOI process.
The invited firms as listed below.

NOTES TO PARTICIPATING FIRMS
To access the RFT files and to lodge a response you must use the Access PassCode provided to you by the contact officer.

Obtaining the RFT Documents
Click on the DOWNLAOD A SOFT COPY - Free  link at the bottom of the page, use the Access Passcode provided to gain access, then register your firm in the system (if not previously  registered), and follow onscreen instructions to download the RFT document files provided.

Lodging a Response
Your completed tender should be lodged as allowed in the RFT Document, however, it may also be lodged electronically via this web page.

As the tenderer you must be a current Registered user of this web site.
Click on the blue LODGE ON RESPONSE link at the bottom of this page, using the Access Passcode, then using your registered system  Login Username and Password and follow the on-screen instructions to be taken to the lodging screen to submit your electronic tender response.

Electronic Tender Box Security
During the lodgement process all submitted responses are encrypted for security and stored securely in the “electronic tender box”.
All responses that are received successfully can only be accessed, decrypted, retrieved and opened after the RFT has officially closed.

RFT Response - receipt/confirmation
A detailed system generated electronic receipt is issued for all submitted responses files received successfully.

Software Requirements
To be able to view the requirements within the RFT you will require the following software to be installed on your PC:
* Adobe Acrobat Reader  5.0 (or more recent) - Please click here
Adobe Acrobat Reader  to be taken to their free download site now.
* Winzip  7.0 (or more recent) or equivalent - Please click here
Winzip    to be taken to their free evaluation download site now.
The RFT also requires the following software:

* Microsoft - Word 2003
* Microsoft - Excel 2003

Other requirements:
* Internet connection to lodge completed tender response
The tenderer is responsible for the provision and installation of the necessary software.

Access to the RFT documentation and the tendering process  is restricted to invited pre-qualified firms that have been issued with the special Access PassCode  required by this RFT.

Tender responses will ONLY be considered from the below listed invited firms

* EIS Group Pacific Pty Ltd ABN 77 133 978 604

* Capgemini Australia Pty Ltd ABN 11 092 284 314

* Guidewire Software Pty Ltd ABN 86 112 206 541

* Sapiens Software Solutions (IDIT) ACN 134 731 150 

5 years – commencing September 2014