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Customer Contact Solution - OOS1819026-CON1

Contract Award Notice ID OOS1819026-CON1
Publish Date 3-Apr-2020
Category Call management systems or accessories
Agency Office of Sport
Particulars of the goods or services to be provided under this contract

 

Customer Contact Solution to support the implementation of the new Central Reservation Team and other internal and external services provided.

 

Contract Duration 16-Mar-2020 to 15-Mar-2025

Contract Award Notice Details

Contractor Name Telstra Corporation Ltd
ACN 051775556
ABN 33 051 775 556
Is an Aboriginal or Torres Strait Islander owned business No
Street Address Level 6, 400 George Street
Town/City Sydney
State/Territory NSW
Postcode 2000
Country AUSTRALIA


Other private sector entities involved in, with an interest in or benefiting from this contract

CVT (Global) Pty Ltd

Estimated amount payable to the contractor (including GST)

$168,454.00 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Limited

Description of any provision under which the amount payable to the contractor may be varied

In accordance with Procure IT 3.2

Description of any provisions under which the contract may be renegotiated

In accordance with Procure IT 3.2


Summary of the criteria against which the various tenders were assessed

Evaluation Criteria Weighting

Capability and Capacity

Proposed Solution

Implementation

Ongoing Support

Contract Management

Fees and Charges

Contract Contains Agency 'PiggyBack' Clause

No


Industrial Relations Details for this Contract
Name of Sub-contractors (incl. ABN & ACN)

CVT (Global) Pty Ltd

ABN: 23 108 552 898

 

Applicable Industrial Instruments

Not Applicable

Location of Work

NSW

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Finance, Procurement and IM&T

Email Address tenders@sport.nsw.gov.au