Contract Award Notice Details
Contractor Name Advanced Mobile IT
Trading Name IT Depot Australia
ACN 130034132
ABN
70 130 034 132
Is an Aboriginal or Torres Strait Islander owned business No
Street Address 28/5 Gladstone Rd
Town/City Castle Hill
State/Territory NSW
Postcode 2154
Country AUSTRALIA
Not Applicable
$1,600,000.00 (Goods or services supplied)
Payment upon delivery, commissioning and installation services as directed
Limited
Not Applicable
Not Applicable
Summary of the criteria against which the various tenders were assessed
| Evaluation Criteria | Weighting |
|---|---|
Ability to capture, record and routinely report on device serial number, FRNSW asset number and SIM card number information in excel format |
2% |
Ability to conduct device secure data deletion, device destruction by certification processes |
2% |
Ability to conduct non-warranty repairs and servicing |
2% |
Ability to maintain adequate levels of device inventory |
|
Ability to maintain key partners and business relationship arrangements with manufacturers |
2% |
Ability to manage device swap out arrangement for replacement of existing devices including records maintenance, distribution, and decommissioning |
2% |
Ability to manage Non warranty break fit Service |
2% |
Ability to operate and maintain a service desk facility and associated fault resolution process |
3% |
Ability to perform Warranty replacement within 24hr timeframe |
2% |
Ability to provide 24hr turnaround timeframe for device repair/replacement requests |
2% |
Ability to provide a 5-year supply warranty on hardware |
3% |
Ability to provide Device Provisioning, testing prior to delivery |
3% |
Ability to provide Ongoing support of the current FZ-G1 form factor |
2% |
Ability to provide post incident review process |
1.5% |
Ability to provide Premium Managed Services |
2% |
Ability to provide supply and provisioning services on newer models |
2% |
Availability of extended business hours support |
2% |
Capability and capacity to conduct device provisioning and deliver devices within 6- week turnaround timeframe |
2% |
Demonstrated escalation process for support calls |
1.5% |
Details provided for annual turnover, market capitalisation and whether organisation is public listed |
1% |
Details relating to Organisational size, employed workforce and current working locations |
1.5% |
Previous experience with the supply and support to organisations of similar size and distribution |
1.5% |
Provided certification / compliance with ISO 9001 |
1% |
Suitability and relevant references of similar service provisions |
15% |
Pricing and related services |
40% |
No
Not Applicable
Not Applicable
Varoius - installation into FRNSW Vehicles as directed
Agency Contact Andrew Biggs
Street Address Amarina Ave
Town/City Greenacre
State/Territory NSW
Postcode 2190
Country AUSTRALIA
Phone Number 0297427443
Email Address andrew.biggs@fire.nsw.gov.au
