Application Monitoring Managed Service - WS3582528561

Procure a Managed Service Provider for monitoring the IT Security Monitoring solutions for TfNSW Cluster Agencies.

The objective of this procurement is to source a vendor for the managed service function to fully support the monitoring solutions, on a 24/7 365 days basis, to service the TfNSW cluster agencies with the following monitoring suites (Monitoring Centre of Excellence (MCOE) Monitoring Suite).

• Splunk

• Airlock

• Dynatrace

Refer to Additional Details / Instructions

Proposals must be lodged electronically via TfNSW's equip supplier portal (Ariba).

In order to gain access to the Request for Tender documents, Tenderers are required to register their interest by sending an email to: TSS.Bidder@transport.nsw.gov.au and include the following:

1) Tender No and Title,

2) RFT ID,

3) Organisation Name,

4) ACN/ABN,

5) Contact Name,

6) Organisation/contact postal address,

7) Contact email address (preferably an email address with the contact person's name),

8) Contact phone number

To gain access to the tender documents in Ariba over the internet once access is provided, please ensure that you are using PC with web browser.

There are no files to be downloaded from this website. All documents/information relevant to this project must be obtained via TfNSW's equip supplier portal (Ariba).

• Google Chrome 54+ (64 –bit)

• Microsoft Internet Explorer 7-11(32-bit)

• Mozilla Firefox 24 or 27(ESR)

• Safari 9+ (64-bit)

• Microsoft Edge (32-bit)

Once registered, proposals must be lodged electronically via TfNSW's equip supplier portal (Ariba).

Location of work is Sydney

• The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement

• A government agency may conduct negotiations with suppliers regarding the procurement

Yes, refer to RFP