Customer Service / Panel of experts for Regulatory Sandbox - LG/5519

RFT ID LG/5519

RFT Type Open Tenders

Published 7-Dec-2021

Closes 21-Jan-2022 5:00pm

Covered Procurement Yes

Category Research programs

Agency Liquor & Gaming NSW

Contact Person

Zoran Kovacevic
Phone: -
zoran.kovacevic@customerservice.nsw.gov.au

Tender Details

Liquor & Gaming NSW (L&GNSW), part of the NSW Department of Customer Service, oversees the Regulatory Sandbox.

The scope of the panel will be limited to the testing and assessment of products accepted into the Regulatory Sandbox.

The primary objective of the panel is to help L&GNSW assess the impact of a product accepted into the Regulatory Sandbox on gambling-related harm, and to identify any specific harm minimisation measures that could counter any impacts. However, the testing and trial process also provides an opportunity to investigate the broader implications of the product, including on anti-money laundering, data security and privacy protections, consumer protection and any other relevant matters.

A panel member with gambling harm expertise (a gambling researcher) will be engaged by L&GNSW to conduct field trials of a particular product. This would include developing appropriate research design and parameters consistent with the requirements of the Regulatory Sandbox and in consultation with L&GNSW, other experts from the panel engaged by L&GNSW for that product, the Office of Responsible Gambling, and the applicant of that product (if relevant). The researcher would undertake the field trial consistent with the research design and parameters, and also prepare the findings for L&GNSW.

Other panel members (technical expert/s) engaged by L&GNSW for that product would work together with L&GNSW, the gambling harm expert (researcher), the Office of Responsible Gambling, and the applicant of that product (if relevant) regarding development of research design as well as consideration/implication of trial findings and recommendations (if appropriate).

Location

NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Related Records

Standing Offer Notices:
- SON DF23/004205
- SON DF23/004205_2

Additional Details / Instructions

Addendums will be Published on Mon-Wed-Fri each week.
Any questions submitted to the contact officer from 29/12/2021 to 9/01/2022 will be answered from the 10/01/2022 onwards.

Covered Procurement Details

The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement

A government agency may conduct negotiations with suppliers regarding the procurement