Market Sounding Printing Opal Paper Ticket - CAT-MS181123HC

The Department of Transport NSW, known as Transport for NSW (TfNSW), serves as the governing body for public transport services across New South Wales (NSW), Australia. Its scope encompasses extensive services, including rail, bus networks, road and maritime transport, ferry operations, and integrated transport solutions.

In NSW, commuters rely on the versatile Opal Card, a prepaid travel card that allows for easy top-ups and swift access to various modes of transportation. Alongside this, contactless payments via debit or credit cards have further streamlined the travel experience.

Additionally, a demand exists for disposable paper Opal tickets tailored for one-time use. These paper tickets cater to both local and international commuters, as well as individuals without smartphone capabilities. This market-sounding initiative is focused explicitly on the Disposable Opal Paper Tickets segment.

The disposable Opal paper tickets must adhere to strict quality and compliance standards to ensure optimal performance and safety for users. These specifications include material composition, ink cohesion, paper storage conditions, traceability, contactless chip requirements, and other various requirements.

The Single Trip Tickets, or Disposable Opal Cards, are intended for printing using direct thermal technology. The tickets are pre-printed with TfNSW logo, ABN number and other design details. Only one side of the ticket is printable and coated with thermal material. The Single trip ticket is only usable on the day of encoding and printing and can be tapped on and off a maximum 50 times after being acquired by a customer from an SSM. The Single Trip Tickets must align with ISO/CEI 15457-1:2008 standards.

To review the requirements in full participants will need to sign the Transport for NSW deed of confidentiality. Once signed, TfNSW can provide:

• Detailed specifications that define the manufacturing standard for the Disposable Opal Cards issued from Astreo and Galexio SSM devices.

• Detailed specifications that outline the physical specifications required for Ultralight C cards to ensure compatibility with the IMS2 thermal printer and encoder utilised by Astreo and Galexio Self Service Machines (SSMs) for issuing Disposable Opal Cards.

This Market Sounding does not create any representation, either expressed or implied, that any tender or procurement process will proceed.

Information provided by or collected from the NSW Government is provided on a confidential basis, unless otherwise explicitly indicated, or the information is already in the public domain.

The NSW Government will respect and honour ity and intellectual property rights.

Participants are encouraged to express their interest in participating by responding via email with a completed Attachment A Supplier Registration Form and Information Sheet. Both the Supplier Registration Form and the Supplier information Sheet are equally required to be completed by participant.

Submissions should be sent to heidy.cerpaordaz@transport.nsw.gov.au and vishal.oberoy@transport.nsw.gov.au no later than 3:00 PM AEST on January 25th, 2024

Statement of Requirements 

Please refer to Attachment B-Statement of Requirements for comprehensive details regarding Opal Paper tickets. This attachment encompasses pertinent information including adherence to ISO standards, finishing specifications, and other essential particulars. It serves as a comprehensive guide to the scope of work involved in the production and supply of Opal Paper tickets. 

Instructions for Submission Template 

Please refer to Attachment C - Submission Template. We would ask that you: 

1.Adhere to the Provided Structure: While you are encouraged to expand on the example content headings, kindly ensure that the general structure outlined in the template is followed. 

2.Limit Use of Videos: Videos should be used sparingly and only when necessary to demonstrate a specific product or procedure. 

3.Concise Company Overview: When detailing your company history and broader capabilities, please limit it to a maximum of 2 slides to keep the focus on the specific details relevant to this engagement. 

4.Comprehensive and Clear Responses: Provide responses that are clear, concise, and comprehensive, ensuring that they address the specific points outlined in the template. 

5.Maintain Confidentiality: Emphasises the importance of maintaining confidentiality throughout the market sounding process. Participants should be reminded not to share any sensitive information with third parties.  

6.Submission Deadline: All completed templates must be submitted by the specified deadline of 3:00 PM AEST on January 25th, 2024.

Your adherence to these instructions will greatly assist us in evaluating submissions effectively. Should you have any queries or require further clarification, please do not hesitate to reach out to heidy.cerpaordaz@transport.nsw.gov.au and vishal.oberoy@transport.nsw.gov.au both emails equally required to be address in your communication so, we can ensure a reply on time.

Hard copies of submissions are not required however, is the preference is to send submissions by this way or in addition to your electronic response, please send all mail to:

Level 8, 231 Elizabeth Street Sydney

NSW 2000

Attn: Heidy Cerpa and Vishal Oberoy - Commercial Procurement Transformation

Complete and sign off Registration form provided before the end of the advertising period and return to heidy.cerpaordaz@transport.nsw.gov.au and cc vishal.oberoy@transport.nsw.gov.au

16 to 19 weeks (total from advertising until MS outcome report)