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Contract Management System – Public Transport Contracts - WS4504768970

RFT ID WS4504768970
RFT Type Open Tenders
Published 21-May-2024
Closes 3-Jul-2024 11:00am
Covered Procurement Yes
Category Cloud products and support
Agency Transport NSW - Corporate


Contact Person
Cherie Knowles
Phone: 61 435 524 781
Cherie.knowles2@transport.nsw.gov.au

Tender Details

Transport for NSW invites submission of Proposals for the supply of Contracts Management System to manage Public Transport Contracts post service delivery post award, not throughout the sourcing and/or contract execution stage

The Supplier's Activities are to:

• provide and configure a Contract Management System CMS with a focus on post contract execution management;

• deliver a Project Plan;

• deliver a Test Strategy, Test Assurance Plan and test cases, conduct and support Acceptance Testing;

• deliver a Training Plan, Training Services and Training Material;

• deliver and annually update a Business Continuity Plan;

• deliver and annually update Disaster Recovery Plan;

• deliver User Documentation including Operational Manual and FAQs;

• provide ongoing operational and maintenance services, including development services as required;

• retain backups of Customer Data;

• provide Updates and New Releases;

• provide Transition Out Services.

The core objectives of the Supplier's Activities are as follows:

• deliver a fit for purpose CMS with a focus on post contract execution management to meet the Specifications at Item 5;

• ensure that the CMS is configured to meet the Customer’s needs;

• provide training Service to enable TfNSW to manage the system to meet its ongoing needs; and

• provide ongoing support and ensure the system is updated as necessary to ensure it remains fit for purpose and addresses ongoing security risks.

• provide any post implementation Professional Services, if required by the Customer. Any requirements for future Professional Services will be subject to a Statement of Works and Change Request under the Agreement.

Location

NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Additional Details / Instructions

RFP Access:

In order to gain access to the Request for Tender documents, Tenderers are required to register their interest by sending an email: TSS.Bidder@transport.nsw.gov.au and include the following:

Tender No and Title, 2) RFT ID, 3) Organisation Name, 4) ACN/ABN, 5) Contact Name, 6) Organisation/contact postal address, 7) Contact email address (preferably an email address with the contact person's name), 8) Contact phone number

To gain access to the tender documents in Ariba over the internet once access is provided, please ensure that you are using PC with web browser:

Google Chrome 54+ (64 –bit)

Microsoft Internet Explorer 7-11(32-bit)

Mozilla Firefox 24 or 27(ESR)

Safari 9+ (64-bit)

Microsoft Edge (32-bit)

 

Conditions of Participation:

Supplier must be an Advanced Approved supplier on NSW Government ICT Services Scheme SCM0020 under a relevant category to the solution offered prior to the close of RFP.

Covered Procurement Details

  • The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement
  • A government agency may conduct negotiations with suppliers regarding the procurement

Conditions for Participation

 Supplier must be an Advanced Approved supplier on NSW Government ICT Services Scheme SCM0020 under a relevant category to the solution offered prior to the close of RFP

Estimated Timeframe for Delivery

Total contract Term: approximately four years concluding on 30 June 2028 plus two further optional extension periods, each of 3 years [4+3+3].


Multi Agency Access

No