NSW Ombudsman – Survey program delivery - RFx203691

Contract Award Notice ID RFx203691

Publish Date 16-Jan-2023

Category Market research

Agency Office of the Ombudsman

Particulars of the goods or services to be provided under this contract

The NSW Ombudsman’s Office (the Office) has identified a number of strategic initiatives to improve internal review systems to measure and improve its interactions with customers and stakeholders. As part of achieving this outcome, the Office is looking to develop a systematic mechanism to collect feedback from people making enquiries and complaints, and NSW government agencies and community service providers that the Office oversights.

Contract Duration 11-Nov-2022 to 6-Nov-2025

Contract Award Notice Details

Contractor Name Ernst & Young
Trading Name EY Sweeney
ACN 288172749
ABN 75 288 172 749
Is an Aboriginal or Torres Strait Islander owned business No
Street Address 200 George Street
Town/City Sydney
State/Territory NSW
Postcode 2000
Country AUSTRALIA

Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$508,930.00 (A project to be undertaken)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Limited

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Not Applicable

Summary of the criteria against which the various tenders were assessed

Evaluation Criteria

Weighting

Price

Demonstrated experience in the development and successful completion of similar work

Demonstrated skills and experience of key personnel proposed

Proposed work plan and methodology for achieving required Services and Deliverables

References

Contract Contains Agency 'PiggyBack' Clause

Industrial Relations Details for this Contract

Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

Not Applicable

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact procurement@ombo.nsw.gov.au

State/Territory NSW

Country AUSTRALIA

Phone Number 1800 451 524

Email Address procurement@ombo.nsw.gov.au