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Salesforce Customer Relationship Management services - PSC.18.078

Contract Award Notice ID PSC.18.078
Publish Date 15-Feb-2023
Category Cloud products and support
Agency Public Service Commission
Particulars of the goods or services to be provided under this contract

Provision of customer management services including:

  • Knowledge pack
  • Employee apps
  • Sandbox
  • Data storage
Original Contract Duration 13-Nov-2018 to 30-Jun-2023
Amended Contract Duration 13-Nov-2018 to 30-Jun-2024

Contract Award Notice Details

Contractor Name SFDC Australia Pty Ltd
ACN 109182989
ABN 91 109 182 989
Is an Aboriginal or Torres Strait Islander owned business No
Street Address Darling Park - Tower Three Level 12, 201 Sussex Street
Town/City Sydney
State/Territory NSW
Postcode 2000
Country AUSTRALIA


Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$245,992.96 (Goods or services supplied)

Amended estimated amount payable to the contractor (including GST)

$234,292.98 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Non Tender

Description of any provision under which the amount payable to the contractor may be varied

Not Applicable

Description of any provisions under which the contract may be renegotiated

Refer to Salesforce Contract 662


Contract Contains Agency 'PiggyBack' Clause

No


Industrial Relations Details for this Contract
Name of Sub-contractors (incl. ABN & ACN)

Not Applicable

Applicable Industrial Instruments

Not Applicable

Location of Work

Level 4, 255 George Street Sydney NSW 2000

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Rahul Marwah

Town/City Sydney

State/Territory NSW

Postcode 2000

Country AUSTRALIA


Particulars of future transfers of assets to the State, at zero or nominal cost to the State, including the date of their transfer

Not Applicable

Particulars of future transfers of assets to the contractor including the date of their transfer

Not Applicable

The results of any cost-benefit analysis of the contract conducted by the agency

Not Applicable

The components and quantum of the public sector comparator if used

Not Applicable

If relevant, a summary of information used in the contractor's full base case financial model (for example, the pricing formula for tolls or usage charges)

Not Applicable

If relevant, particulars of how risk, during the construction and operational phases of a contract to undertake a specific project (such as construction, infrastructure or property development), is to be apportioned between the parties, quantified (where practicable) in net present-value terms and specifying the major assumptions involved

Not Applicable

Particulars as to any significant guarantees or undertakings between the parties, including any guarantees or undertakings with respect to loan agreements entered into or proposed to be entered into

Not Applicable

Particulars of any other key elements of the contract

Not Applicable