Provision of Employee Assistance Program (EAP) and associated services for Fire & Rescue New South Wales - FRNSW000136

Contract Award Notice ID FRNSW000136

Publish Date 16-Aug-2023

Category Healthcare services

Agency Fire & Rescue NSW

Particulars of the goods or services to be provided under this contract

Provision of a range of professional counselling services to assist FRNSW staff and their immediate family members resolve issues, manage challenges, and proactively promote health, wellbeing, and resilience in a manner that provides a consistent and equitable level of service to all clients regardless of their location, role and/or position, and is efficient, non-judgemental, independent, and confidential at all times.

Contract Duration 1-Mar-2023 to 28-Feb-2026

Contract Award Notice Details

Contractor Name Converge International Pty. Ltd.
Trading Name Converge International
ACN 113688627
ABN 12 113 688 627
Is an Aboriginal or Torres Strait Islander owned business No
Street Address Level 16, 180 Lonsdale Street
Town/City Melbourne
State/Territory VIC
Postcode 3000
Country AUSTRALIA

Related RFT ID
FRNSW000136-A

Other private sector entities involved in, with an interest in or benefiting from this contract

Not Applicable

Estimated amount payable to the contractor (including GST)

$1,300,000.00 (Goods or services supplied)

Any provisions for payment to the contractor for operational or maintenance services

Not Applicable

Method of Tendering

Open

Description of any provision under which the amount payable to the contractor may be varied

Annual Price Review based on Annual Australian Health CPI after the first 24-month fixed price period has expired.

Description of any provisions under which the contract may be renegotiated

Not Applicable

Summary of the criteria against which the various tenders were assessed

Evaluation Criteria	Weighting
Information management, confidentiality, and reporting	12%
Organisational capacity and capability to deliver services	38%
Price	20%
Service Delivery Solution	50%

Contract Contains Agency 'PiggyBack' Clause

Industrial Relations Details for this Contract

Name of Sub-contractors (incl. ABN & ACN)

The Message Centre

ABN: 78 905 194 243

Applicable Industrial Instruments

Not Applicable

Location of Work

41-43 Northern Rd, Heidelberg West VIC 3081

NSW Industrial Relations inspectors routinely audit the employment records of contractors and sub-contractors to all NSW Government contracts. The results of these inspections are published on the NSW Industrial Relations website.

Agency Contact Darren Horton

Street Address 1 Amarina Avenue

Town/City Greenacre

State/Territory NSW

Postcode 2190

Country AUSTRALIA

Phone Number 0297427448

Email Address Darren.horton@fire.nsw.gov.au