An IT solution to manage applications for financial assistance (Grants) for Legal Aid NSW - RFT-10064631

RFT ID RFT-10064631

RFT Type Open Tenders

Published 11-Jan-2024

Closes 22-Feb-2024 5:00pm

Covered Procurement Yes

Category Information and technology

Agency Legal Aid NSW

Contact Person

Melanie Whitehorn
Phone: 02 9219 5103
Melanie.Whitehorn@legalaid.nsw.gov.au

Tender Details

Legal Aid anticipants that the implementation will take place over 18 to 24 months and the proposed scope will include the supply, design and implementation of the system, including the migration of data from existing system and ongoing support.

Legal Aid recieves around 46,000 applications for financial aid for Legal Aid, with a mixture of one-time and multi-stage payments for complex matters. Eligibility for Legal Aid is based on a person's income and the nature of the legal case, which includes family, civil and criminal law matters. The current system (ATLAS) is at end of life and requires replacement.

Location

NSW Regions: Far North Coast, Mid North Coast, New England, Central Coast, Hunter, Cumberland/Prospect, Nepean, Northern Sydney, Inner West, South East Sydney, South West Sydney, Central West, Orana/Far West, Riverina/Murray, Illawarra, Southern Highlands

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Related Records

Proposed RFTs:
- RFT-10064481

Additional Details / Instructions

An RFT supplier briefing will be scheduled for 10am, 16th January 2024. Registration is mandatory by completing and returning Form 1 RFP Briefing Registration.

Covered Procurement Details

The Procurement (Enforceable Procurement Provisions) Direction 2019 applies to this procurement

A government agency may conduct negotiations with suppliers regarding the procurement