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Provision of Claims Management Services for the NSW Self Insurance Corporation - 0801674

RFT ID 0801674
RFT Type Open Tenders
Published 3-Nov-2009
Closes 16-Dec-2009 9:30am
Category Financial and Insurance Services
Agency NSW Procurement


Contact Person
Matthew Chalder
Phone: 02 9372 8309
matthew.chalder@services.nsw.gov.au

Tender Details

This Request for Tender (RFT) seeks submissions from organisations interested in providing claims management services to SICorp. 
There are five claims management roles:
· Workers Compensation Claims No.1
· Workers Compensation Claims No. 2
· Workers Compensation Claims No. 3
· Health Liability Claims
· General Claims (including non-Health Liability, property, motor vehicle and miscellaneous classes)

The Claims Manager is being engaged to assist SICorp in fulfilling the following objectives (“SICorp Objectives”) which are not expressed in any order of importance or precedence: 

·   minimise State exposures;
·   reduce claims costs and budget impacts;
·   optimise accountability for Agencies;
·   efficient and cost effective delivery of the Services; and
·   maintaining full funding of liabilities.

The Claims Manager will manage the Claims within its Portfolio to achieve the SICorp Objectives and without limitation will, together with its Personnel, demonstrate the highest possible ethical standards in its, or their, dealings and conduct in the provision of the Services

Location

NSW Regions: Central West, Far West, Hunter, Illawarra, Mid North Coast, Murray, Murrumbidgee, Northern, North Western, Richmond Tweed, South Eastern, Sydney

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

RFT Preview Document(s)


Tender Respondents

Business Name Trading Name Address
Allianz Australia Insurance Limited - Level 15, 2 Market Street
Sydney NSW 2000
AUSTRALIA
Aon Risk Services Australia Limited Aon Risk Services Australia Ltd 201 Kent Street
Sydney NSW 2000
AUSTRALIA
Cambridge Integrated Services Australia Pty Ltd - L2 201 Elizabeth Street
Sydney NSW 2000
AUSTRALIA
Claims Management Australasia Pty Ltd - Rear 80 Yarrara Road
Dural NSW 2158
AUSTRALIA
Employers Mutual Limited - L3 345 George Street
Sydney NSW 2000
AUSTRALIA
Gallagher Bassett Services Pty Ltd - 121 Wharf Street
Brisbane QLD 4000
AUSTRALIA
GIO General Limited - Suncorp Place, 18, Jamison Street
Sydney NSW 2000
AUSTRALIA
Liift Pty Ltd - 25 Grenfell Street
Adelaide SA 5000
AUSTRALIA
Marsh Pty Ltd - L6, Darling Park Tower 3, 201 Sussex Street
Sydney NSW 2000
AUSTRALIA
QBE Insurance (Australia) Limited - Level 12, 82 Pitt Street
Sydney NSW 2000
AUSTRALIA

Related Records


Additional Details / Instructions

RFT Briefing Session
A Tender Briefing session will be held to provide prospective tenderers with an opportunity to discuss all aspects of this tender.

The Briefing will be held at: 
Conference Room 1
Level 4, McKell Building
2 – 24 Rawson Place
SYDNEY  NSW 

The Briefing will be held on:
Date: Monday  9 November
Time: 10:00am

It is highly desirable that all prospective tenderers attend the briefing in order that they fully acquaint themselves with the tender requirements.

It is expected that all tenderers have thoroughly read the document prior to the briefing


OBTAINING RFT DOCUMENTS:

Only a downloadable SOFTCOPY version is available.
No CD or Hardcopy available.

First time visitors to this web site who wish to OBTAIN a copy of this RFT will need to Self-Register on this web site to gain access to any documents.

To obtain the RFT/EOI and any FUTURE Amendments that may be issued, you must download to your own computer all the files provided (including from time to time any Amendments), by clicking on the DOWNLOAD A SOFT COPY - Free link at the bottom of this page and follow the on-screen instructions.

A separate RFT Preview Document or summary information file of this RFT/EOI may also be available.
If so download this file to your PC (Use the Right Click, Save target as……… option to save this file) 

Note that this is a for Information ONLY file and may be locked so that it can only be viewed but not printed.

LODGE A RESPONSE:
Your completed response should be lodged as required by the RFT documents.
It can be lodged electronically via this web page.

During the lodgement process all responses are encrypted for security.
Any responses that are received can only be accessed, decrypted and opened after the RFT has officially closed.

RFT receipt/confirmation
A detailed system generated electronic receipt is issued  for each response received successfully.

PC Software Requirements:
To be able to open and read or view the downloaded files for this RFT you may require certain software listed below to be installed on your PC:   

· Adobe  Acrobat Reader  5.0 (or more recent).  Free trial version is available from Adobe web site.
· WinZip 7.0 (or more recent) or equivalent.  Please click here http://www.winzip.com/ WinZip to be taken to a free evaluation download site now.

Additional software which may also be required, including the following, depending on the file types provided:

*  Microsoft  Word 2003
*  Microsoft  Excel 2003

Other requirements:

**  An Internet connection to lodge completed responses.

This web site has been optimised for the Microsoft Internet Explorer and Firefox web browsers. 

The minimum requirements are as follows - IE version 5.5 or later, Firefox 1.0, Netscape Navigator Ver 4.7 or later with Cipher Strength = 128bit. Suggested minimum monitor resolution is 800x600.

Your web browser MUST be set to accept cookies. You will not be able to Register or access the documents if cookies have not allowed.

The Tenderer is responsible for the provision and installation of the necessary software.

Having Problems?
Having problems with logging in, responding, downloading, opening or viewing files, please refer to the FAQ section under the On-line ?HELP button in the tool bar at the top of this page

 

Address for Lodgement

This web site at- https://tenders.nsw.gov.au/commerce

Conditions for Participation

As specified in Parts A and B