Tender Details
Transport for NSW agencies, Sydney Trains and NSW TrainLink, seek experienced and suitably qualified Unified Elite partners of Genetec Inc. or Elite Partners of Genetec. Inc with more than 5 years’ experience preferably in the rail industry, to submit proposals for the Maintenance, through-life support, Integration and Project Services of Closed-Circuit Television ("CCTV") and Help Point System.
Sydney Trains and NSW TrainLink utilize a CCTV system and a Help Point system to ensure the safety and security of passengers during their journey.
It is regularly utilized for operational support tasks such as providing passenger information, monitoring crowd levels and network performance, and aiding incident management and response.
Several stand-alone and discrete CCTV systems,including those located on its rolling stock exist at various maintenance centres, office buildings, and some remote locations, such as level crossings. CCTV monitoring is available locally at each station or facility. It is also routinely used by corporate business units investigating safety incidents, customer complaints, criminal offences and performance issues.
The required System Maintenance and Project Services being procured encompasses Maintenance and Support Services, Management and Administration Services, and Works Services. Works Services include additional services requested by the Principal, such as MAC Works, Project Works, and Integration Works. Project Works involve setting up the System at a new Site and modifying or decommissioning an existing site.
Apart from Project Works, this RFP also covers the Preventive Maintenance of Cameras, Help Points, and Level 2/3 Corrective Maintenance activities.
Location
RFT Type
This tender opportunity is not expected to lead to the award of a contract, or the award details will be advertised elsewhere. Please telephone or email the contact officer for details
Additional Details / Instructions
All applicants must comply with the NSW Government Policy Framework, available at
https://www.treasury.nsw.gov.au/finance-resource/nswgovernment- procurement-policy-framework.
Note: Participants are requested to submit their expression of interest via Ariba Portal.
Without any obligation to do so, where the integrity of the tender process is not compromised, TfNSW may determine (at its discretion) if it is appropriate to consider a late tender submission.
In order to gain access to the Request for Tender documents, Tenderers are required to register their interest by sending an email:
TSS.Bidder@transport.nsw.gov.au and include the following:
1) Tender No and Title,
2) RFT ID,
3) Organisation Name,
4) ACN/ABN,
5) Contact Name,
6) Organisation/contact postal address,
7) Contact email address (preferably an email address with the contact person's name), 8) Contact phone number.
To gain access to the tender documents in Ariba over the internet once access is provided, please ensure that you are using PC with web browser:
There are no files to be downloaded from this website. All documents/information relevant to this project must be obtained via TfNSW's equip supplier portal (Ariba).
The below are the list of browsers compatible with TfNSW's equip supplier portal (Ariba).
• Google Chrome 54+ (64 –bit)
• Microsoft Internet Explorer 7-11(32-bit)
• Mozilla Firefox 24 or 27(ESR)
• Safari 9+ (64-bit)
• Microsoft Edge (32-bit)
Address for Lodgement
Conditions for Participation
- Tenderer must be registered/willing to obtain Advanced registration under NSW ICT Services Scheme SCM0020.
- Tenderer must be certified as
1. Unified Elite partners of Genetec Inc. or
2. Elite Partners of Genetec Inc with more than 5 years experience, preferably in the rail industry.
